Professional Documents
Culture Documents
) Ltd
Management Review
Meeting
ISO 9001:2008
Quality Management System
November 2014 -15
15/09/2014 to 22/09/2014
Results of Internal Quality Audits (IQA-1/2014-
15)
Compliance
Major CARs 0 Minor CARs 05 Observations 0
1. Wash basins are found unclean and worst condition & sanitizer was also
absent
2. Color jars found unlabelled
3. PROD-CHOC/01 is not in practice and should be obsolete
4. Weight scale calibration tag was expired and un readable
5. CH-206 (Biscuits for Chincko) is found adjacent of un useable scarab
6. Finished Goods was stocked without pallets
7. Fire extinguisher was not available at designated place
8. Broom found in coating area
9. PROD-CHOC/02, 04 and 05 not updating on controlled document
10.Light of fly catcher was out of order
Results of Internal Quality Audits (IQA-1/2014-
15)
Engineering General Store
Major CARs 0 Minor CARs 10 Observations 05
1. Last audit report not found
2. Procedure up gradation required also only one procedure was available
3. Un awareness with obsolete vs control document as obsolete documents are found
in department
4. Record control system completely collapse
5. Physical stock of bearing 32310 found out by 2 each bearing is Rs. 4000
6. Physical stock of Belt A 51 found Short by 3 each belt is Rs. 69
7. Bearing and belt issued without M.I.R
8. No define maximum and minimum limits of stock
9. Supplier performance, supplier evaluation and supplier black listing found
missing
10. Tender forms not filled of individual
11. Un awareness with procedures applied in department
12. Documents change record is found not updated
Results of Internal Quality Audits (IQA-1/2014-
15)
Engineering Electrical
Major CARs 0 Minor CARs 06 Observations 01
21/07/2014
Results of Internal Audits (BRC-1/2014-15)
Production Chocolate
Major CARs 0 Minor CARs 08 Observations 00
1. Few colors jar were lacking the tagging in flavor/color room and also CH-
21 bags were found in unhygienic condition as if there were wet in rain
2. Floor and wash basin found uncleanin CCP-1 area near sugar grinding
machine and cooker
3. Material Balancing sheet was absent
4. No work instruction found in back process except cooker
5. BRC food safety policy was not pasted in any area
6. HACCP activity was not carried out since external audit also HACCP
plan not found available at production floor
7. Drain holes were open near changing room, kitchen washroom etc which
is the main transport area for the pests
8. Weight scale calibration tag was expired also un readable near (CCP 1)
Results of Internal Audits (BRC-1/2014-15)
Quality Assurance
Major CARs 0 Minor CARs 07 Observations 00
1. Work instructions are found pasted but not in controlled format and also
named as standard operating procedure (SOP)
2. Few incoming raw material sheet not maintained as per COA (Noor
Dairies)of raw material like moisture ratios
3. Procedures not functional like Sampling and monitoring & analysis
4. Few documents foundwithout Control no
5. HACCP plan not functional since external BRC audit also no validation
is done to test the HACCP plan is active or not
6. Microbiological testing record not available
7. Testing procedures were under development
Results of Internal Audits (BRC-1/2014-15)
Compliance
Major CARs 0 Minor CARs 06 Observations 00
1. Cat is found
2. Physical quantity is no match with System
3. Dead stock policy not available
4. Bin cards not maintaining
5. CH-14 & CH-147 storage condition was unsatisfactory
6. Raw & packaging materials are found on floor
7. Rejected and dead stock is also found in with running products
Results of
Internal Audits
(HALAL-1/2014-15)
21/08/2014 to 22/08/2014
Results of Internal Audits (Halal-1/2014-15)
Quality Assurance
Major CARs 0 Minor CARs 07 Observations 00
1. Supplier list is available but not approved also updating date is missing
2. Halal certificate of Noor dairy for CH-100 & 101 is found without
company Stamp
3. Certificate no 2 & 5 (mentioned in Halal Certificate file) are found expired
4. Approved Halal product list and Halal ingredient list not available in
Hard copy
5. Staff is not aware with Halal Standard & Halal Policy
6. Product wise ingredient list not available
Results of Internal Audits (Halal-1/2014-15)
Compliance
Major CARs 0 Minor CARs 07 Observations 00
1. Maintaining records of HCPs which have been already identified were not
found maintained.
2. Training on Halal was found conducted, but it was conducted last year
on 30th August,2013 after which some of the staff have left & some newly
hired, therefore the training frequency must be set at least bi-annually not
annually
3. Internal audit was found conducted but related to food safety & hygiene
only, HALAL was not part of the internal audit plan
4. Halal food safety policy was found evident, but not communicated to the
workers & neither patched in production area or any place in factory
5. Food safety manual is in practice in which Halal requirements are
missing or Separate HALAL manual absent
Tentative Time of the
Quality Objectives
2014-15
Quality Objectives (2014-15)
Q.A & R n D
Reduce the customer complain level as compare to last year by 10%. 4th Quarter
Production Candy
Improvement in line efficiencies by 3%. 4th Quarter
Proper utilization of SAP to monitor smooth process and reduce the 2nd
differences of SAP and physical to 5% maximum. Quarter
Man power and utilities costs reduce by at least 10%. 4th Quarter
Purchase
To explore the new cost effective and quality suppliers by 10%. 3rd Quarter
Supply Chain
Raw Material Store
Minimizing the number of RM stores to keep the carrying cost under Not Agree
by %age
control by10%.
Finished Goods/Warehouse Not Agree
Reduce the cost of transportation to 10%. by %age
Reduce the delivery time b/w order and supply by10%. Not Agree
by %age
Quality Objectives (2014-15)
Engineering
Reduce the maintenance complaints and enhance the efficiency to 10% by
a) Implement the preventive schedule. 4th Quarter
Sales
Sales department aim to get the growth in their business increased in
term of review up to 18% as compared to their achievement in year 4th Quarter
2013 -2014
Not Agree
Increase the no. of outlet by 50% by %age
Increase the Co-Operate sales by 100% by increasing the sale outlet as Not Agree
compare to previous by %age
Export
To Increase in export by at least 10% 2nd Quarter
Title Status
May
June
5 - Internal and External Audit
(Status)
Title Status
BRC Audit # 1 Done on 21st of July 14
Halal Audit # 1 Done on 21st & 22nd of August 14
QMS IQA # 1 Done on 15th to 22nd of September 14
BRC Audit # 2 Done on 17th to 18th of October 14
Halal Audit # 2 Done on17th to 19th of November 14
Title Status