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ProView V4.2 and ProView BI V1.

N.N.
Products
- ProView 4.2

PROVIEW 4.2 AND PROVIEW BI 1.0 JUNE 2014 Wincor Nixdorf International GmbH 2
Customer Benefits ProView 4.2 incl. ProView BI 1.0
Enables end-customers to experience unique bank
services
Provides data insights with user oriented
dashboards
Provides mobile access to data anytime
anywhere

Ensures higher availability with


standardized methods including smart
diagnostics to predict maintenance needs

Provides more transparency through


detailed network data
Reduces maintenance costs by managing third party
suppliers and improves uptime of the systems

Enables more process and service automation

PROVIEW 4.2 AND PROVIEW BI 1.0 JUNE 2014 Wincor Nixdorf International GmbH 3
ProView from Wincor Nixdorf

Position in the market Product Services

Multivendor proven Mature product ; 15 years Local delivery teams


in production
50.000+ monitored non Global knowledge base
Wincor devices Flexible range of operation;
Standard delivery packages
from 10 50.000 systems
Large, global installed base or customized integration
Unique scope of services
Market leader in Eastern
(monitoring; security; etc.)
Europe*
Installations on 5
continents
335+ customers
235.000+ licenses sold

*RBR ATMs Europe 2012

PROVIEW 4.2 AND PROVIEW BI 1.0 JUNE 2014 Wincor Nixdorf International GmbH 4
Multivendor and Multidevice Management

Self-Service Zone Teller Line Security

ATM Automated Teller Safes Fraud detectionATM


Cash Recycling Printer Camera
Coin Anti skimming devices
Info Kiosk Automatic doors
Kids Bank

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ProView
IT Management Functions

Incident Predictive Remote


Management Maintenance Operation

Inventory File Transfer


Management & Distribution

ProView Server

Event Smart Management


Monitoring / Diagnostics Information
Smart
Diagnostics

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ProView
IT Management Functions

Event Monitoring File distribution Remote Operation

Transaction File download from Reboot the


messages server to terminal self-service system
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Error messages and alerts Execute an individual
updates
program on the self-service
Terminal and counter
File upload from terminal system
status messages
to server Activate/deactivate the
Terminal configuration e.g. journals self-service application
Automatic update Rule- and time-based Query network
uploads / downloads connections
Configurable for whole or Configure, change or
sub-networks delete information on the
Data exchange with other terminal screen
Apps

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ProView
IT Management Functions

Incident Inventory Management


Management Management information
Designed to manage the System configuration Set of pre configured
specifics of self service reports
Current release of
networks
Hardware and Software Customizable Dash Boards
Service level management components
Enhanced, customized
e.g. version number of the
Ticket Lifecycle Dash boards based on SAP-
card reader
Management Business ObjectsTM
Automated update query
Escalation Management Combination of different
Query various sources and parameters for individual
Customizable Dash Boards
layers of the system evaluations

PROVIEW 4.2 AND PROVIEW BI 1.0 JUNE 2014 Wincor Nixdorf International GmbH 8
ProView Training
Communication protocols
Communication
ProView Console

Console <- > Server:


TCP/IP

ProView Server

Server <- > Agent:


Named pipes
TAPI (modem)
TCP/IP

Terminals with ProView Agent


PROVIEW STANDARD TRAINING | PROVIEWTEAM | 2011 | WINCOR NIXDORF INTERNATIONAL GMBH Wincor Nixdorf International GmbH 9
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ProView Training
Supported operating systems and databases
Console : ProView DB :
Windows 7 MS SQL Server 2008 with Native
ProView Console
Java 1.6 or higher 32Bit client 10.0 or higher
Oracle V11g

ProView Server :
Microsoft Windows 2008 64Bit ProView Server
Microsoft Windows 2012 64Bit
Java 1.6 or higher 64Bit

ProAgent (Windows) :
MS Windows 7

Terminals with ProView Agent


PROVIEW STANDARD TRAINING | PROVIEWTEAM | 2011 | WINCOR NIXDORF INTERNATIONAL GMBH Wincor Nixdorf International GmbH 10
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Sample use case-
Smart diagnostics and predictive maintenance

3
Dispatch Service 4
Technician to do
system restoration -
predictive maintenance
status update
ProView
Back in service after
Create statistics
planned
Perform smart diagnostics
maintenance
Predict necessary maintenance
5
2
Tx Event notification, Management
HW status information information
1 ProView
7 Update statistics
Restart prediction
Out of service
Your benefits
Improved customer service through higher availability
Cost reduction through process automation
Minimize ATM downtime by well prepared and planned maintenance slot
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ProView Training
Supported Reports

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ProView Training
Supported Reports

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ProView Training
Supported Views

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ProView Training
Supported Views

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Whats new in ProView 4.2 and ProView/IM V1.2?

Integration of major ProView/Incident


Manager functions and information into
ProView Console

New views with advanced chessboard


view and maps

Journal viewer

ATS monitoring

Optical Security Guard (OSG) monitoring

PROVIEW 4.2 AND PROVIEW BI 1.0 JUNE 2014 Wincor Nixdorf International GmbH 16
Whats new in ProView 4.2 and ProView/IM V1.2?

Terminal Security configuration

Multi-Client capability

Cluster support and 64-bit architecture

ProView App extended by ticket overview


function

PROVIEW 4.2 AND PROVIEW BI 1.0 JUNE 2014 Wincor Nixdorf International GmbH 17
Any questions?

ProView 4.2 and ProView BI 1.0

PROVIEW 4.2 AND PROVIEW BI 1.0 JUNE 2014 Wincor Nixdorf International GmbH 18
Thank you for your attention

PROVIEW 4.2 AND PROVIEW BI 1.0 JUNE 2014 Wincor Nixdorf International GmbH 19

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