The word report comes from the Latin word reportare which means carry back. A report is a factual description of an event or situation to someone who was not present in the scene. They play a crucial role in many official contexts. Important decisions in business organizations and government are made based on the factual information, analysis and suggestions made in reports. Points to remember Formal statement of facts Conventional in form Should meet the need for a specific audience Should contain analysis, interpretation and conclusions It may include suggestions and recommendations Written and Oral Reports A report can formal, informal, oral or written, informational or analytical. Mostly oral reports are informal and only used in situations where immediate feedback and quick decisions need to be made. Written reports are mostly preferred by organizations because stored information can be used for future reference. Structure of a Business Report Section I: Front Part Title Page: (Title, report number, who the report is being submitted to, organisation's name, report writers name and date of submission. Preface: Salient features Letter of Transmittal: (Purpose, objectives and highlights of the report) Acknowledgements Table of Contents List of Illustrations: (graphs, figures, tables used) Abstract Section II Introduction: (Background information) Methodology: (How data was collected and the manner of investigation) Discussion: Main section, discussion about the problem, analysis and interpretation. Divided into subheadings according to the length. Conclusion Recommendations: (suggestions, solutions, remedies to influence the course of action to be taken.) Section III: Back Part References: The list of sources used Appendices: Questionnaires, enclosures, graphs etc. Types of Reports Types of Reports: Feasibility report Progress report Evaluation report Media report Feasibility report Feasibility reports assess various factors and answer certain questions before big decisions are made by organisations.
Introduction: Purpose of writing the report
Body: Description of the situation
Conclusion: Report writers opinion based
on facts. Progress Reports Reports on progress of any project initiated and in the process of reaching completion. Can be weekly, fortnightly or monthly. Introduction: Aims of the project: goals and targets. Body: What is happening? (Present status of the project such as these: When was the project started? What changes were introduced? How is it doing? (Poor/ Average/ Good) Conclusion: Indicate the future of the project. Evaluation Report Used to evaluate the overall results of project, product etc. Introduction: contains a good summary of the feasibility and progress reports. Description: Check whether their expectations are in line with the set criteria or not. Conclusion: The project, product is continued or discontinued based on the conclusion. Media Reports Begin with the conclusion Grab the attention of the reader with the important elements of the report first. Offer supporting data and details later. Inverted Pyramid because convetions of writing are reversed. front loading style because the essential info is given in the beginning. Inverted Pyramid style of writing Things to remember: Give your media report a catchy headline The first or lead paragraph should contain essential information, be direct and at the same time should retain the readers interest. Make your point and then explain it. Front load each paragraph. Avoid complex sentences and keep it simple and factual. Avoid errors in data, grammar, spellings and facts etc.