Professional Documents
Culture Documents
Velasco, Khristine B.
Labicasi, Annevan R.
Sultan, Jayson
Estrada, Von Jason
Tejana, MJ
HUMOR IN PRODUCT DESIGN
3. Customer requirements
4. Functional Specification
5. Product Specifications
6. Design Review
7. Test Market
8. Introduction to Market
9. Evaluation
FEW SUCCESSES
IDEA GENERATION STAGE
Provides basis for entry into market
Sources of ideas
Market needs (60-80%)
Engineering & Operations (20%)
Competitors
Inventions
Employees
Establish eye contact with the customer if the distance allows it.
If the transaction requires that the customer park the car and
come into the lobby, apologize for the inconvenience.
OPERATIONS STRATEGY ON
PRODUCT AND SERVICE DESIGN
Invest more in Research and Development (R&D).