Putting the science of happiness to work

Jessica Pryce-Jones
An offer...

Email me right now and I’ll pick three winners to

attend one of our accreditation workshops in the
USA, location to suit you. Winners will learn how
to use our tools and approach – free!

Learning new things makes lots of us happy

Agenda

Who iOpener is
What we know and what it is
How we got there
How we use this knowledge
What next
Agenda

Who iOpener is
What we know and what it is
How we got there
How we use this knowledge
What next
Who is iOpener?

Human asset management consultancy that

focuses on:
• OD
• Team and executive coaching
• Leadership skills development
Clients
AELTC Hogg Robinson Group Oxford University
Press
BASF Howrey LLP Puma
Baxter Worldwide innocent Sandvik
BBC Irwin Mitchell Shell
Cass Business School Judge Business School Tetra Pak
CERN London Business School UBS
Chicago Booth Mansell UIB
Cisco NHBC Unilever
BAFTA NHS Vodafone
Equity Ins Group OMD WHO
Focus Solutions Oxfam Wiley Blackwell
General Physics Oxford (Said) Biz School Yorkshire
Water
Agenda

Who iOpener is
What we know and what it is
How we got there
How we use this knowledge
What next
What we know

5 yr project; 5,500 employees…

When you compare the happiest employees
with their least happy colleagues:
• 1.25 days extra focus a week
• 1.5 days vs. 6 days a year off sick
• 9 vs. 20 months intention to stay

Productivity + $
Employees who are happiest...

• 180% more energized

• 155% happier in their jobs
• 150% happier with life
• 108% more engagement
• 50% more motivation
• 50% more belief in their potential
• 40% more confidence
What is happiness at work?

‘Happiness at work is a mindset which allows you

to maximize your potential. You do this by being
mindful of the highs and lows when working alone
or with others.’

Looking at these words, select the ones that

resonate for you from this definition.
What is happiness at work?

‘Happiness at work is a mindset which allows you

to maximize your potential. You do this by being
mindful of the highs and lows when working alone
or with others.’

This isn’t just about the highs. It’s about creating a

bank which you invest in and then drawn on.
Agenda

Who iOpener is
What we know and what it is
How we got there
How we use this knowledge
What next
 How did we research it?

• 14 focus groups
• 67 interviews
• Study 1: 193
• Study 2: 403
• Study 3: 1940
• Version 24
• Validity and reliability
• 5500 respondents

www.iopener.com/report
IPPA – Philadelphia, June 2009
The 5 factors gave us –
the productivity-happiness model
Measurable differences
The effort you make and your perception of it
23%

A sense of belief in The motivation you have

yourself and your job whatever the

40% circumstances

31%

The extent to which you The fit you have with

are engaged with your your organization
work
30%
38%
Achieving your potential

50%
Yes but...

Does happiness come first?

Or does performance make you happy?
Or perhaps it’s both?

Boehm J.K. & Lyubomirsky S, 2008, Does happiness promote career

success, J of Career Assessment, 16(1), 101-116
 What about job satisfaction,
engagement and H@W?
• H@W leads to job satisfaction and engagement. But
not v.v.
• You can have high engagement but low happiness.
• Engagement and job satisfaction are traditionally
driven top down.
• JS and E were developed in 60s and 70s.
• Engagement and job satisfaction tend to focus on
organizational attitudes: this is person-centric
• Unique development amongst mixed and mobile
workforce.
• Augments and deepens any E or JS work
Agenda

Who iOpener is
What we know and what it is
How we got there
How we use this knowledge
What next
How we use this: individuals and
teams
Teams/organisations

Called in when issues around:

• Morale
• Performance
• Leadership
• Resilience
• Confidence
• Pulse
• Dig deeper
Teams/organisations
Agenda

Who iOpener is
What we know and what it is
How we got there
How we use this knowledge
What next
What next: 2 day accreditation
workshops

• Brussels, Belgium, 15-16 September

• Washington 24-25 September
• Chicago, USA, 29-30 September
• Birmingham, UK, 21-22 October
• Dubai, UAE, 9-10 November
• San Francisco, USA, 17-18 November
• Dallas, USA, 24-25 November
• London, UK, 24-25 November
What next
jess.prycejones@iopener.com