CHAPTER 6:

staffing & human resource

management
 Human Resource Management (HRM):
The management function that is concerned with getting, training, motivating, and keeping competent
employees.
Human resource management process
Employment planning
 Employment Planning:
The process by which management ensures it has the right number and kinds of people in the right
places at the right time, who are capable of helping the organization achieve its goals
 Job Analysis:
An assessment of the kinds of skills, knowledge, and abilities needed to successfully perform each job
in an organization
 Job Description:
A written statement of what a job holder does, how it is done, and why it is done. Example: Tasks, duties
and responsibilities that the job entails
 Job Specification:
A statement of the minimum acceptable qualifications that an incumbent must possess to perform a
given job successfully. Example: Knowledge, skills, and abilities required of the job holder
Recruitment & decruitment
 Recruitment:
The process of locating, identifying, and attracting capable applicants
Sources of recruitment
• Internal searches
• Advertisements
• Employee referrals
• Public employment agencies
• Private employment agencies
• School placement
• Temporary help services
• Employee leasing and independent
contractors
 Decruitment:
The process of reducing a surplus of employees in the workforce of an organization.
Downsizing options
• Firing
• Layoffs
• Attrition
• Transfers
• Reduced workweeks
• Early retirements
• Job sharing
Selection
 Selection process:
The process of screening job applicants to ensure that the most appropriate candidates are hired
Orientation & training development
 Employee oritentation:
The introduction of a new employee to the job and the organization
 Employee training :
A learning experience in that it seeks a relatively permanent change in employees such that their ability
to perform on the job improves.
METHODS OF TRAINING
• On-the-Job Training Methods
• Job rotation
• Understudy assignments
• Off-the-Job Training Methods
• Classroom lectures
• Films and videos
• Simulation exercises
• Vestibule training
PERFORMANCE APPRAISAL
 Performance Management:
A process of establishing performance standards and evaluating performance in order to arrive at
objective human resource decisions and to provide documentation to support personnel actions
Compensation and benefits
 Compensation administration:
Determining a cost-effective pay structure that will attract and retain competent employees, provide
an incentive for them to work hard, and ensure that pay levels will be perceived as fair.
Factors influencing pay levels
• Employee’s job
• Kind of business
• Environment surrounding the job
• Geographic location
• Employee performance levels and seniority.
BENEFITS
• Employee benefits
• Nonfinancial rewards designed to enrich employees’
lives
• Types of benefits
• Social Security
• Workers’ and unemployment compensations
• Paid time off from work
• Life and disability insurance
• Retirement programs
• health insurance