Professional Documents
Culture Documents
It has more than 120 manufacturing units in across 30 countries for two- wheelers
production.
The company aims to manufacture world class scooters and motorcycles from
this plant.
The plant had a initial capacity of 0.1 million which was to be raised to 0.6
million by 2005.
Apart from a focus on good quality the company also wanted to keep a
reasonable price.
Workforce in HMSI
Workforce in HMSI
1000
Workers
2000
HMSI Workforce Breakup
Workforce Breakup
300 Confirmed
700 1300 Workers
Contract Workers
Trainees
700 Apprentice
Workforce & Salary
The trainees generally had a certificate from some or the other (ITI).
15% of apprentice use to get the job after the apprenticeship period was over.
Also apart from these the workers were entitled for bonuses in the Diwali
season.
Employee Welfare:
Sports club for employees ‘ use at Sukhrali village in Gurgaon with indoor games
facilities
Most HMSI workers not covered by Employees State Insurance (ESI) scheme under
the ESI Act, 1948 as salary had crossed maximum salary limit for coverage
Invited workers’ families for celebrating foundation day; later stopped with increase in
workforce size.
• though considered itself unique with some distinct employment & production
practices.
The Honda Way: human behaviour or way of thinking based on Honda philosophy.
Works Committee (WC) constituted under Industrial Disputes Act (IDA), 1947 on
1st April, 2004 consisting of 15 workers and 5 managerial representatives
Nov Dec Jan Feb Mar Apr May June July Aug
2004 2004 2005 2005 2005 2005 2005 2005 2005 2005
Dec’04 – July 19 :
Apr - May : DLC sends the Aug 1 :
Mar’05:
Efforts for Conciliation Back to Work
Negotiations
forming Union; Report
between
Gherao of
Workmen &
Mgmt;
Management July 25 :
Go-Slow
Another
1st
st sight for need of Unionization : Jallianwala
• Stringent Company rules e.g.:- movement sheet, leave sort of brute
policy treatment of
• Fear of Management’s Authority the Honda
• Idiosyncratic attitude of VP-Manufacturing (Japanese) Workmen
• Charter consisting of more than 50 demands
• Help from local union leaders
The Clash (in Pictures)
The Whole Issue was covered by Media
and the atrocities by the Police was
highlighted and the incident was termed
as Another Jallianwala Bagh. The act of
Police was compared to that of General
Dyer’s.
Workers
meet Sonia
Gandhi against
alleged
highhandedness
of Honda
management
and the police
Truce Conditions
Workers resuming duty from Aug 1, 2005
Management:
• Change in management attitude felt by union leaders; concessions
allowed on various fronts
• Freedom of not working on shop floor for union leaders to take care of
pending IR issues
• A small room allotted to union leaders with a promise of a union office
in future
• Invitation to all 7 union office-bearers to discuss workers-related
problems or issues
• Overtime working issues: lure of extra money; medical problems,
workers not fresh
• overtime working was scraped in most cases
Union- Management Dynamics in Post-Violence Scenario
Management:
• Practice of inviting workers‘ family on founders' day revived
• family members invited to factory on company expenses in
batches
• Diwali gift: Rs. 2000 & credit in bank account of Rs. 4000 as
incentive bonus for all including managerial staff
• 09/09/2010: 'A shift' in assembly achieved its target of 1000
scooters for the first time after union formation.
• VP- Manufacturing, GM- Productions came to shop floor &
commended achievement of workers; sweet distributed to all
workers next day.
Union- Management Dynamics in Post-Violence Scenario
Union:
Union:
Honda lacked participation and grievance redressal which are the most
critical determinants of organizational climate in India (B.R. Sharma, 1986)
Honda should have integrated HRM into the organization’s mainstream with
While Honda moved to restore balance in the relative power position between
the Employees & the Management, upsetting the existing equilibrium per se
had far-reaching consequences that were not easy to predict
Theoretical Perspectives : Honda’s stand
Social
Systems
action Control over
HRM labour process
Labour
Comparative
market
Wider approaches
The Big Three
Management Union
Government
Ideal Role
Actual Role
Lack of farsightedness
Role of Union (Ideal v Actual)
Ideal Role
Actual Role
It was not able to highlight the problems of the workers through the proper
channel
It was unable to check the actions of its union members resulting to major
trouble
Ideal Role
Strive for goal congruence between the employer, employees and Society
Role of Union (Ideal v Actual)
Actual Role
Social change - express social cohesion, aspirations, political ideology & develop a
society which reflects this? Institutionalize “class” & “conflict”? Dilemma of participating
in government.
Self-fulfillment - assist individuals to develop outside their job domain & participate in
wider decision-making processes
Changing IR Scene at Global & National levels : New Thinking
HONDA Manufacturing Plant,
Manesar
India is
governed
by a Constitution
that foresaw a
welfare state
and espouses
the values of
trade
unionism
and
social justice
The Role is Changing
Government as facilitator
New issues:
––Customer Creation/sustenance
––Protecting environment
––Gender issues
––Safety promotion
Competencies development
Recruit and Retain Talent - right person In right job at the right
time
Being sensitive to human needs & human problems at work & beyond work
Dealing with employee grievances promptly & explaining the logic & rationale of
decisions to convince the aggrieved
Providing exposure & understanding to line managers on HRM aspects to handle the
day-to-day HRM activities & issues/problems