Project Stakeholder Management:

Why is it the New Knowledge area

in PMBoK?

Presented by:
Chandrasekhar Reddy - s0262781
Henry Zegarra - s0262682
Nazanin Shams - s0272574
Relevant Concepts
 Project
Management
Process Group
and
Knowledge
Area Mapping
PMBoK Stakeholder Management
Evolution

2012
1 Knowledge
2008 Area, 4
2 Management
2004 Management Processes
1 Processes Involved
Management within Comm.
Processes Knowledge
2000 within Comm. Area
No Mngmt. Knowledge
Process Area
Assigned
Project Management Processes
 Identifying Stakeholders
The PMBOK® describes this process as:
The process of identifying the people,
groups, organizations that could impact or be impacted by a
decision, activity, or outcome of the project; and analyzing
and documenting relevant information regarding their
interests, involvement, inter-dependencies, influence and
potential impacton project success.”
 Identifying Stakeholders: Inputs

Project Chapter

Procurement Documents

Enterprise Environmental
Factors

Organizational Process
Assets
 Tools and Techniques
Expert Judgment

Stakeholder Analysis

Meetings
Outputs

Stakeholder
Register
 Plan Stakeholders Management

The PMBOK® describes this process as:

“The process of developing appropriate

management strategies to effectively engage stakeholders
throughout the project life cycle, based on the analysis of
their needs, interests and potential impact on project
success”
Inputs
Project Management plan

Stakeholder Register

Enterprise Environmental
Factors

Organizational Process
assets
 Tools and Techniques

Expert judgment

Analytical Techniques

 Outputs
Stakeholder management plan

Project Document Updates

 Manage Stakeholders Engagement

Manage Stakeholders Engagement : Inputs

Stakeholders Management Plan

Communications Management Plan

Change Log

Organizational Process Assets

 Manage Stakeholders Engagement(Continue)
Manage Stakeholders Engagement:
Tools and technique
Communication Methods
Interpersonal Skills
Management Skills

Manage Stakeholders Engagement : Outputs

Documentations
Issue log
Change Updates
Requests
 Control Stakeholders Engagement
Control Stakeholders Engagement: Inputs
Project Management
Issue Log
Plan

Work Performance Project documents

Data
Control Stakeholders Engagement: Tools and
techniques
Information
Expert Judgment Meetings
Management Systems
Control Stakeholders Engagement (continue)
Control Stakeholders Engagement: Outputs
Work
Performance Change Requests
Information

Project Project
Management Documents
Plan Updates Updates

Organizational Process
Assets Updates
Conclusions:
• Good Stakeholder management strategies and their
implementation are a key factor for the successful
completion of the project.
• Identifying Stakeholders is one the first management
processes to be done in the project; and this is
because if we underestimate its importance then the
whole project could fail.
• With a good Stakeholder Communication Strategy,
we will be able to manage and solve better any
problem that could arise.
• Some authors also consider that a good Stakeholder
Management can give us a free pool of resources to
use in the project.
References:

Oliver, Gary R. Foundations Of The Assumed Business Operations And Strategy Body Of Knowledge (BOSBOK). Sydney: Sydney University
Press, 2012. Print.

Wickwire, Jon M. et al. (2002). Construction Scheduling: Preparation, Liability, and Claims.

Wikipedia, Project Management Institute, viewed 6 May 2015, http://en.wikipedia.org/wiki/Project_Management_Institute#cite_note-3

Team FME - Principles, 2013, Project Management Principles, e-book, www.free-management-ebooks.com copyright, available at
http://www.free-management-ebooks.com/dldebk-pdf/fme-project-principles.pdf

For the “Project Management Process Groups”

Team FME - Process, 2013, Project Management Process Groups, e-book, www.free-management-ebooks.com copyright, available at
http://www.free-management-ebooks.com/dldebk-pdf/fme-project-process-groups.pdf

For the “Project Stakeholder Management”

Team FME - Stakeholder, 2013, Project Stakeholder Management, e-book, www.free-management-ebooks.com copyright, available at
http://www.free-management-ebooks.com/dldebk-pdf/fme-project-stakeholder.pdf

Duffy, Mary Grace. Managing Projects. Boston, Mass.: Harvard Business School Publ., 2006. Print.

Elizabeth Harrin, 2013, ‘4 unusual reasons why stakeholder management is important’, girlsguidetopm.com, viewed 6 May 2015,
http://en.wikipedia.org/wiki/Project_Management_Institute#cite_note-3