Dissemination of Technical

Standards
Safety and Prevention Work Group
NT.00048.GN-SP.ESS
Learning and experience management
Version 1

Generation Management Spain

April 2015

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Index and Contents

1. Objective of the Technical Standard

2. Main Contents
3. Appendices and Formats of the Technical
Standard
4. Implantation Strategy in the Generation Division
Spain
5. Training records

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Dissemination of Technical Standards
NT.00048.GN-SP. ESS. Learning and experience management
1. Objective of the Technical Standard
• The purpose of this standard is to compile best practices and potential improvements
relative to safety and hazard prevention issues from the different activities carried out
in the group.

2. Main Contents: Definitions

Learning Knowledge Experience

• Generic concept which • Acquire, through the • Knowledge acquired

combines lessons exercise of mental through a circumstance
learned, best practices faculties, knowledge of or situation experienced.
and safety contacts. the nature and qualities
of things and how they
are related.
• For this standard, it is
any type of culture of
prevention that is
acquired, or which we
hope will be acquired, by
workers.
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Dissemination of Technical Standards
NT.00048.GN-SP. ESS. Learning and experience management
2. Main Contents: Definitions
Lessons Learned
• Reflection on an experience
which may be noteworthy for its
correctness or incorrectness.
• The lessons learned must be:
- Applicable.
- Valid (based on actual events).
- Significant: reduce or eliminate
faults or reinforce a positive
result.
Best Practices
• Efficient solutions for
correcting a problem:
- Proven efficacy.
- Can be replicated and applied
in other contexts, producing
similar results.
- Meet the stated objectives.
- Endure over time.
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Dissemination of Technical Standards
NT.00048.GN-SP. ESS. Learning and experience management

2. Main Contents: Preparation process

Good external Accidents / PAP PSO Zero tolerance
ORIGIN practices incidents.

DSI

- Recurrent and important

Selection and summary of Serious, very serious and fatal deficiencies and incidents.
those applicable accidents. Caused by - Regulatory breaches. Breakdowns
relevant/recurrent causes. - Events that could cause an
incident.
PAP
Customer complaints /
recommendations

Visits and
inspections
Audits

Safety Lessons
contacts Learned

Learning and
Experience

Best
practices
DIFFUSION

To the entire group or

Businesses involved the specific business
and partner To the whole group where it may occur
companies when caused by
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accidents / incidents
Dissemination of Technical Standards
NT.00048.GN-SP. ESS. Learning and experience management

2. Main Contents: Preparation Process, dissemination

Appendix 3 establishes the minimum number of learning items to complete:

The minimum numbers of learning items (lessons learned or best practices) to be sent to
the established mailbox are as follows:

Business/Country/Units Target
1
Business 1 per month
2
Country 1 per month

Corporate Management Divisions 1 every three months

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Applies to Spain, for these purposes it would be: Gas Distribution Spain, Electricity
Distribution Spain, Retailers, Wholesalers (including Generation Spain), Energy Planning
and Engineering, and Technology.
2
Applicable to all other countries and to Global Power Generation

Regardless of the type of learning to be developed, learning items shall always be

generated for:
 All serious, very serious and fatal accidents.
 All serious and very serious incidents.
 Any activity that results in suspension of work for safety reasons.

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Dissemination of Technical Standards
NT.00048.GN-SP. ESS. Learning and experience management

2. Main Contents: Preparation Process, dissemination

Appendix 4 establishes the communication channels:

The reception channel for learning items shall be through the Health and Safety
Commitment Project mailbox:

Compromisoseguridadysalud@gasnatural.com
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The distribution channels for learning for the group as a whole are the following :

Distribution channel
Item To partner
To own personnel
companies
 Weekly, through the
Lessons (compromisoseguridadysalud@gasnatural.com)
learned Commitment mailbox to the entire group and in  Control
all languages  Extended
University
 All lessons learned/best practices shall be  Coordination
Best available to all personal both on naturalnet, meetings
practices within the Commitment Project, (General
Documentation → Lessons Learned ) and in the
commitment sharepoint (Corporate → Corporate
Health and Safety → Lessons Learned)
Sharepoint  Extended
University
Safety
 Safety Contacts are available on NaturalNet and  Coordination
Contacts meetings
in the Health and Safety Commitment Project
(Corporate / Health and Safety Commitment  KAS Purchasing
Plan / Safety Contacts) meetings

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Dissemination of Technical Standards
NT.00048.GN-SP. ESS. Learning and experience management

2. Main Contents: Dissemination Process

1. Health and Safety Commitment Project mailbox: Weekly group-wide distribution:

 Monday: Learning items related to GNF activity.

 Friday: Learning items related to everyday life and weekend activities shall be
sent.
 Mid-week communication according to significance.

2. Each business can manage its own distribution:

 Individual through the chain of command.

 Regular committee meetings.

 Working meetings with own staff.

 Briefings with contractors.

 Any other channel deemed appropriate

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Dissemination of Technical Standards
NT.00048.GN-SP. ESS. Learning and experience management

2. Main Contents: Preparation Process, dissemination

Lessons learned and best practices shall be coded in the following manner:
PA200000-NEG-ACT
Appendix 5 defines coding of Abbreviation of the two digits representing the country where the lesson
PA
lessons learned and best practices. learned/best practice originated / best practice written in the year (200000)
Abbreviation of six digits that indicates, in the first four digits, the year of
200000 the lesson learned/best practice and, in the last two digits, its sequential
number in the year.
NEG Business and/or activity where the lesson learned/best practice originated
ACT Activity to which related
The coding shall be used in both the filename and in the reference section that appears at the
bottom of the form. The abbreviations to be used are listed below.
COUNTRY ABBREVIATION
AR Argentina KE Kenya
AU Australia MG Madagascar
CH Chile MA Morocco
CO Colombia ME Mexico
CR Costa Rica NI Nicaragua
ES Spain PA Panama
EG Egypt PR Puerto Rico
FR France RD Dominican Republic
GU Guatemala SU South Africa
IE Northern Island UG Uganda
IT Italy
BUSINESS ABBREVIATION
DGG Generation MIN Retailer
ING Engineering NRG Regulated gas business
COR Corporate NRE Regulated electricity business
MAY Wholesaler REN Renewables
PLE Energy Planning
ACTIVITY ABBREVIATION
ALM Storage OFI Offices
EDT Work equipment or machinery OTR Other
ERG Ergonomics TRE Electrical work
EYT Ladders and work at heights TRG Work with gas
OBR Operations on sites SVI Regarding road safety

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Dissemination of
Technical Standards lessons
learned
NT.00048.GN-SP. ESS. Title: write text

Learning and experience enter text?

management Brief description of the project Recommendations

Enter text Enter text

2. Main Contents: Forms

Form NT.00048.GN-SP.ESS FO.01

Lesson learned

Summary of the lesson learned

Enter the synthesis of the lesson learned here

“Enter text.”

Date: xx/xx/xxxx Reference: xx/xx/xxxx Prepared by: xxxxxx

Diagram

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Dissemination of
Technical Standards Best
practice

NT.00048.GN-SP. ESS. Title: write text

enter text?
Learning and experience Brief description of the practice Recommendations
management Enter text Enter text

2. Main Contents: Forms

Form NT.00048.GN-SP.ESS FO.02 Best

practice

Synthesis of the practice

Enter the synthesis of the lesson learned here

“Enter text.”

Date: xx/xx/xxxx Reference: xx/xx/xxxx Prepared by: xxxxxx

Diagram

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Dissemination of
Technical Standards Health and safety
contacts
NT.00048.GN-SP. ESS. Include brief title

Learning and experience Include main message

management Enter text

2. Main Contents: Forms

Format NT.00048.GN-SP.ESS FO.03

Contacts

Diagram

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Dissemination of Technical Standards
NT.00048.GN-SP. ESS. Learning and experience management
4. Implantation Strategy in the Generation Division Spain
• Directly applicable standard Newly drafted document

• Specific Procedure PE.00457.GN-GE.SI "Notification of safety anomalies".

• Timescales:

Training period Entrance into force Implementation

• Date of the first Regular deadline
Health and Safety • After receiving the • 15 days
Meeting, after the Training
presentation. • Calculated from the
training date

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Dissemination of Technical Standards
NT.00048.GN-SP. ESS. Learning and experience management

5. Records of Regular Prosafety Meetings

• The dissemination session of the Prosafety Standard as established in
NT.00056.GN-SP.ESS Regular Health and Safety Meetings indicating:

In "General": .
 List of people attending the session.
 Analysis and closure of the meeting.

In Appendices:

 Matters discussed (contents)

 Decisions and comments.

Documents such as "Matters discussed" and

"decisions and comments arising" are included in a
.pdf format document.
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Dissemination of Technical Standards
NT.00048.GN-SP. ESS. Learning and experience management

5. Training records
• Training records are recorded in "Attendance Slip" format.

• The "Name of the training activity" to enter is: NT.00048.GN-SP.ESS Learnings.

• Copies of the "Attendance Slip" are sent to the Corporate University.

ATTENDANCE SLIP

Name of the Group No.:

training activity: Date:
Monitor signature and Identity No:

Given by: Starting date:

Venue: End date:
Time:
*The "Attendance Slip" No. PAX: FULL NAME
TAX ID
SIGNATURE COMMENTS
CODE
is completed by
Technical Standard

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Thank you very much

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Both its content and graphic design are for the
exclusive use of its staff.

©Copyright Gas Natural SDG, S.A.

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