Emotional intelligence (EI), Emotional

leadership (EL), Emotional quotient (EQ)

and Emotional Intelligence Quotient (EIQ),[1] is the
capability of individuals to recognize their
own emotions and those of others, discern between
different feelings and label them appropriately, use
emotional information to guide thinking and behavior,
and manage and/or adjust emotions to adapt to
 Learn how Becoming aware of
your emotions can help you become attuned
to your own needs and the needs of others,
and can help you make better decisions and
develop better relationships. You build a
proactive approach to emotional
intelligence – first with your awareness and
then a natural flow into self-management
 Time Contents

Day-1
9.00am -10.00am Registration
10.00am-11.30am Module-1: Some foundational information on EQ

Tea Break
12.00-1.30pm  Module-2: Identifying owns
moods/feelings/emotions

3.30-5.00PM  Module-3: Self- Motivation & Team Building

Day-2
9.30am-11.00am  Module 4: Empathy

11.00 am-11.30am Tea Break

11.30am -1.30pm  Module-5: Social skills

2.30pm -4.30pm  Module-6 : Assessment of EI Questionnaire

4.30pm -5.00pm Certificate Distribution

Modules Contents Details to be covered Methodology
Module 1 Some Need to consider Lectures
foundational emotions. Case Study
information on Story telling
EQ Components of Videos
Emotions
Module 2 Identifying Identifying one’s Pen & Paper
Own’s Emotions PPT
Moods/Feelings Group Activity
/Emotions Emotional Literacy Videos

Module 3 Self- Motivation Improving Group Discussions

& Team Confidence level Role play
Building Balloons and
Increasing puzzle games
performance by Videos
altering one’s
mindset through
beliefs systems,
thoughts,
behaviours
Module 4 Empathy Understanding Situational
situations from questions
different perspective Story Telling
Videos
Using appropriate
empathy in situation
Module 5 Social Skills Emotional Ice-breaking
Intelligence in sessions Role-play
workplace Brainstorming
relationships:
Managing Conflict
Persuasion
Conflict
Management
Influencing Skills
Module 6 Assessment of Self Assessment & Questionnaires,
EI Evaluation one to one
Questionnaire interview,
 MODULE 1: SOME FOUNDATIONAL INFORMATION ON
EI
PPT
 Learning Objective: To understand what is Emotional
Intelligence
 Learning Outcome: What is Emotional Intelligence and the
different components of emotional intelligence.

 DISCUSSIONS & CASE STUDY( 30 Minutes)
 Learning Objective: To know deep insight about EI and
components of EI and discussions on the case study.
 Learning Outcome: More interpersonal relations through
participation.

 MODULE 2: IDENTIFYING ONE’S
EMOTIONS/FEELINGS/MOODS
 GROUP ACTIVITY (50 Min)
 Learning Objective: Participants are given a
sheet with some situations written on them.
Working in pairs they identify if the given
situation reflects a mood, feeling or an
emotion.
 Learning Outcome: To identify one’s own
emotions.
 MODULE 3: SELF-MOTIVATION & TEAM BUILDING
 BALLOON ACTIVITIES & PUZZLE GAMES (30 Min)
 Leaning Objective: Create Constructive thinking
patterns, resiliency and aspects of stress
management
 Learning Outcome: How to control anger and
emotions while working in a team

 GROUP DISCUSSIONS (40 Min)
 Learning Objective: How to control one’s
emotions and anger in a group
 Learning Outcome: Observational learning and
experiential learning
 MODULE 4: EMPATHY
 SITUATIONAL QUESTIONS & CASE STUDY
(45 Min)
 Learning objective: The power of Empathy
and validation and recognizing the
importance of group dynamics
 Learning Outcome: Awareness of emotions,
needs and concerns of others
 MODULE 5: SOCIAL SKILLS
 ROLE PLAY & GROUP DISCUSSIONS ( 1 hr 30
min)
 Learning objective: How to face up to conflict,
in spite of the almost irresistible urge to run
away, the ability to choose your emotional
response on the spot
 Learning Outcome: Take control of anger and
other strong emotions
 MODULE 6: ASSESMENT OF EI QUESTIONNAIRE
 QUESTIONNAIRES
 Learning Objective: Self assessment and
evaluation
 Learning Outcome: How to tackle stress and
conflict management in the workplace.