In Western Australia’s Margaret River Generation X, also known as the Baby Busters, were born between 1965 and 1979.
Until a few years ago, wine tours targeted
at this generation were almost non- existent.
Cathy Willcock “I realized Generation X
were being neglected. I couldn’t understand why because this age group have got cash, their eyes are wide open and they like drinking.’
She set up Wine for Dudes, providing a
number of different wine tours, taking out on average 40–50 people a week. 3 Business was brisk right from the beginning, helped along by a feature on one of Australia’s largest travel shows.
The locality was also a helping feature, and
Willcock has been impressed with the amount of community support.
“A lot of the winemakers here are supportive
of me pitching wine tours to the Generation X market.” – Cathy said.
She brought her brother on board as an
investor to help her keep an eye on the finances. ‘That’s what he is good at .”she said. 4 People think they can’t enjoy wine unless they know about it and that’s not true.
Wine for Dudes trying to pull back the restraints
from people enjoying wine.
One of the ways Wine for Dudes helps people
overcome their nervousness about wine-tasting is by letting them blend up their own wines.
‘It gives them confidence in their own palette and
what they like and don’t like.’ 5
In 2007, Wine for Dudes’ tours, promising to
‘demystify wine and wine culture in a refreshing, intimidation-free environment’ were selling at about AUS$55
The tours were available seven days a week and
included lunch at a winery, pick up and drop off, wine tastings all day and a tour in a working winery
The company also produces its own brand of ‘Wine
for Dudes’ wine. It’s well priced at $14 a bottle, and easy drinking, available at any local restaurant with any kind of street cred!’ Because information is never perfect and the future is always unknown, no one right conclusion can ever be drawn from the evidence gathered in the SWOT process. As a result, forecasting becomes an important stage in the planning process to support a SWOT. Expectations, vision, judgement.
Projections for factors such as
WHAT IS sales volume and revenue. FORECASTING MEAN? Consumer profiles, product profiles.
Price trends and trends in the
external environment. Qualitative techniques: are those that seek to estimate future levels of demand, based on detailed subjective analysis, include sales staff estimates, senior management opinions and There are two main sets buyers’ intention surveys. of forecasting techniques Quantitative techniques: rely on analysis of past and current data. In some instances this implies the simple projecting of future demand in terms of past trends; in other instances, unravelling causal determinants needs to be considered. 9
China’s population in 2004 was 1,296 billion.
The number of outbound tourists from
China grew nearly 50 per cent in 2004 to reach 28.85 million.
In 2004, 15 European countries were
granted Approved Destination Status (ADS) by China.
中国 At the end of 2005, the number of countries
granted ADS by China was over 90. It is predicted that China’s outbound sector will grow 20 per cent annually. 10
Chinese travellers spend twice as much on
luxury items abroad as they do at home. In the short term, Hong Kong is likely to attract most of this spending by mainland tourists due to its proximity and attractive prices. Europe, particularly France and Italy, will lure an increasing number of Chinese tourists in the future. ‘Travelling overseas has already become According to a survey by Goldman the hot new lifestyle choice for modern Sachs Global Investment Research Chinese,’ said Willie Fung - senior vice president and general manager, Greater China, for Mastercard International. 11
Employs a multi-pronged approach to the
Chinese market, participated in the China International Travel Mart.
Sent sales missions to Shanghai and Beijing
to meet with tour operators, airlines, government, and trade organizations
Relationship building with both US and
Chinese news media, and cultivating the large Chinese population in New York City
Added Chinese language pages to its website
and provides market intelligence and educational seminars for its members 12
Goals are the primary aims of the organization, and objectives
the specific aims that managers try to accomplish to achieve organizational goals. Goals can be defined in terms of sales growth, increased profitability, and market leadership.
Objectives are the activities that will accomplish the goals.
13
specific in terms of the time
integrated with long- period in which they are to be term corporate goals achieved and strategy. To be effective and realistic and aggressive in actionable in precise and quantified terms of market trends and in practice, Middleton in terms of sales relation to budgets available and Clarke assert volume, sales revenue, that tactical or market share. agreed and endorsed by the marketing objectives managers responsible for the must be: specific in terms of programmes of activity designed which products and to achieve results. which segments they apply to measurable directly or indirectly.