Microsoft Global Porduct Structure
• Product type structure
Microsoft believes in standardization of
services hence it maintain same level of
control across worldwide.
• The following are the product type
divisions in Microsoft’s corporate
structure:
• Productivity and Business Processes
• Intelligent Cloud
• More Personal Computing
• Corporate and Other
Global Corporate Groups. Global corporate
groups are a secondary characteristic that
defines Microsoft’s organizational
structure, the firms try to solce local needs
and take the advantage of particular needs.
Microsoft have opened innovation center
across various countries to develop solution
to local needs
Geographic Segments. Microsoft Corporation’s corporate
structure also involves geographic segments as the least
significant characteristic.
This means most of the products are standaridized
Features of Microsoft’s Organizational Culture

• Accountability :-To ensure accountability, this characteristic of Microsoft’s organizational culture

is applied in the form of all-employee surveys and reward and recognition programs.
• Quality and Innovation;-Microsoft rewards workers for their innovative contributions, based on
feedback from customers and business partners. This characteristic of the corporate culture
supports the company’s needs for innovation-based competitive advantage.
• Responsiveness to Customers.:-Microsoft maintains feedback systems to allow employees to
know what customers think and experience in using the firm’s computer hardware and software
products
• Growth Mindset:-Workers are rewarded based on their contributions. This characteristic of its
organizational culture affects Microsoft in terms of continued growth and resilience
• Diversity and Inclusion. Diversity and inclusion is now seen as an essential factor in business
development. Microsoft applies these factors in its organizational culture through appropriate
training programs
Microsoft’s Corporate Culture – Implications,
Advantages & Disadvantages
• Microsoft’s organizational culture supports business goals for
continuing global success. Such success is based on innovation and
responsiveness to customers’ concerns. These corporate cultural
advantages show that Microsoft has what it takes to maintain its
market position, based on satisfying needs in the computer hardware
and software market.
• A disadvantage of Microsoft’s organizational culture is the lack of
institutionalized support for adequate autonomy. Autonomy
encourages employees to contribute new and innovative ideas. Based
on such disadvantage, a recommendation is for Microsoft to integrate
considerable autonomy in its organizational culture.