ORGANIZATIONAL

BEHAVIOR

MOTIVATION
PRESENTED BY
KAUSAHL, ERA, UPASHANA, BHUWNESH, SHIPRA,
SHARATH

1 12/07/2021
 Motivation = It is a desire to achieve a goal, combined with the
energy to work towards that goal. 

Two types of motivations

a. extrinsic motivation = salary, security and promotion

b. intrinsic motivation = psychological reward, sense of

challenges and receiving appreciation

2 12/07/2021
Employee‘s Personal Motivation

 We are making a contribution.

 Respect colleagues and peers.
 Having meaningful and interesting work.
 Being informed of happiness.

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How To Motivate Employees

 Thanks personally, timely, often and sincerely.

 Take time to meet and listen staff.
 Provide feedback.
 Encourage ideas and initiative.
 Provide ownership at their works.
 Give change to learn new skills.
 Involve employee in decision.
 Celebrate success.

4 12/07/2021
 IBM (DAKSH)
BUSINESS PROCESS SERVICES PVT. LTD

 MR. PRASHANT KUMAR (OPERATION MANAGER)

 MR. MANISH KUMAR (ASSISTANT MANAGER)

5th floor, infinity tower B,

Sector – 25A, DLF phase 2,
Gurgaon
Haryana, India
 MR. AVINASH KUMAR (EMPLOYEE)

5 12/07/2021
 IBM (D A KSH )
 IBM Daksh, a wholly owned subsidiary of IBM.
 its key role to play in IBM’s managed business process services
division.
 we provide solutions across various verticals such as Banking,
Insurance, Travel, Telecom, Technology, Distribution, and Utilities
 Originally known as Daksh eServices, It acquired by IBM
Corporation in June 2004 to serve as a global hub for handling
business process transformation.
 IBM Daksh provides a comprehensive range of voice- based
(both in-bound and out-bound) services across the BPO landscape. Like
telecom, banking, insurance, distribution and industry etc.
Besides this, it also specialize in Finance & Accounting (F&A),
Analytics Services, Managed Tech. Support and Industry-specific back-
office solutions. 6 12/07/2021
IBM (DAK S H ) , W H Y?

 IBM ranked # 1 by IDC for BPO vendor perception 2009.

 Winner of NASSCOM innovation award 2009.
 Business today names IBM (DAKSH) top ranked BPO
company 2009.
 Contact centre outsourcing award for the consecutive 4th year.
 Easy to approach the company.

7 12/07/2021
 AEQUOR
INFORMATION TECHNOLOGY

 MR. RANJAN KUMAR (SENIOR HR)

Plot 58, Sector 34 EHTP 
Gurgaon : 122002 
Haryana ,India .

 MR. SNADEEP SHAH (EMPLOYEE)

8 12/07/2021
 AEQUOR
 It provide application services in managed testing service, product
development service and software application service.
 It provide BPO services like sales support helpline, customer support
helpline, telemarketing advertising response etc.
 It provide IT services like security services and technology practice
 It also provide co-sourcing services.

9 12/07/2021
 AEQUOR WHY?
 Aequor Technologies is proud to achieve the Microsoft Gold
Partner status with competencies in web development and software
development.
 Aequor technology India receives the SEI CMMi Level 3
certification.
 Aequor Technologies has successfully established itself as a leading
global IT solutions company.
 Our distinct business approach interconnects our core expertise in
IT solutions and consulting with a commitment to customized solutions
 It is easy to approach the company through client and friend.
10 12/07/2021
 QUESTIONS!
 WHAT IS MOTIVATION IN COMPANY POINT OF VIEW?
 WHY IT IS NESSASSARY?
 HOW YOU AND YOUR COMPANY MOTIVATE EMPLOYEES?
 ARE PEOPLE INHERENTLY LAZY?
 DO THE COMPANY HAVE TANGIBLE AND INTANGIBLE AWARD SYSTEM?
 HOW MANAGER EVALUATE THEIR EMPLOYEE?
 WHAT IS THE EXPECTION OF EMPLOYEES FROM COMPANY AND VICE-VERSA?
 IF A EMPLOYEE DOESN’T BALANCE THEIR LIFE BETWEEN PERSONAL LIFE AND WORKING
LIFE THAN?
 DO YOU ORGANIZE ANY SEMINAR OR TRAINING PROGRAM FOR EMPLOYEE?
 HOW DO YOU MANAGE CROSS CULTURE ENVIRONMENT? (IBM ONLY)

11 12/07/2021
 ANY QUERIES?

THNAK YOU !
12 12/08/2021