Setting

Yourself Up
for Success

 
 

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 Setting Yourself Up For Success



 Standard Work sheet (Spaghetti Chart)

 Time Observation Sheet

 Standard Work Combination sheet

 Percent Loading Chart (Bar Chart)

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 Setting Yourself Up For Success



Contracti
 


     
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Ôn contracting you need to be able to:

 state your expectations and contributions

 contract with the other¶s expectations and for their contributions

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 Setting Yourself Up For Success

Why Contract?
 Clarify expectations for mutually open,
two-way communication up front
 Get clear on assumptions,
objectives and constraints
before you have a problem
 Ôdentify your boundaries, timelines
 Clarify authority and accountability
and make sure they match

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Contracting with Management

Things to consider:
 Establish a collaborative (50/50)
relationship.
 Ask direct questions.
 Elicit expectations and probe for concerns.
 Clearly state what you need for success.
 Clearly state what you are willing to do.
 Be willing to postpone or say no if you feel there is a
low chance for success.
 Ôf the meeting is not going well, discuss why.

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Pitfalls to Avoid
 Management expectations
that are unreasonable, such as:
 How much time Lean activities
will take?
 How much can be
accomplished within a given
period of time?
 The level of explicit and practical
support you need from them to be successful?
 The level of their direct involvement that is appropriate?

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Learn From the Mistakes of Other People

 ÑÔ thought management knew before we
started the workshop that it would
disrupt production. But they didn¶t.´
 ÑWhen Ô tried to open up communication
the manager thought Ô was ?

him.´
 ÑÔts supposed to be easier to ask for
forgiveness than permission, but Ô
wouldn¶t have needed to if Ô just talked
to my manager up front.´

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 Setting Yourself Up For Success

Contracting with Participants

What do you (the workshop leader) need from the
participants for the workshop to succeed?

 Attendance

 Participation

 Willingness to
experiment

What else?

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Working with a Mentor

Someone who
 Ôs experienced
 Ôs willing to help you and
teach you
 You can respect
 You can reach and who
will contact you within 12
hours
 Can recognize warning
signs and keep you out of
trouble.

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 Setting Yourself Up For Success

Working with a Mentor

 Be as ignorant as you really are
 Ask questions
 Ask for help
 Bounce ideas off
 You don¶t always have to agree

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