Professional Documents
Culture Documents
S Dash
Prof. J.P. Rath
Introduction
Definition : Mobile Marketing Association
(2006)defines mobile marketing as “the use of
wireless media as an integrated content delivery and
direct response vehicle within a cross media
marketing communication program”.
Objectives
To organize and study mobile market strategy
development
To propose a framework for addressing key issues in
mobile marketing
To examine how mobile marketing will be integrated
into overall marketing strategy
Marketing Communication in
Mobile Media
Mobile Advertising
Mobile Sales Promotion
Mobile Direct Marketing
CRM
Mobile Marketing Strategy
It is the strategy for a set of controllable tactical
elements that the firm combines to produce a desire
response among targeted audience.
Ex: Strategy for 4P
Intergrated Market
Communication Strategy
External Elements
Internal Elements
CRM System
External Elements
Situational Analysis
Target Audience
Legal Regulatory and Social and Ethical issues
Internal Elements
Other Marketing mix decisions
Communication Strategy
Promotion mix strategy
Resources (Tech , Budget)
Choice of tools
CRM Systems
Information and Interaction Management
Personalization
Targeting
Implementation Consideration
Mobile technology
Mobile Marketing Technology
Mobile Marketing Data Base
Media Advertising
Delivery and Connections
System Integration
Mobile Technology
Mobile Devices
Mobile Network
Content Types
Other Infrastructure
Mobile Marketing Technology
Mobile marketing platform
Content Delivery Platform
Mobile Marketing Data Base
Opt in mobile numbers
Privacy Concern
Mass Media Advertisement
T.V.
Radio
Press
Internet
Delivery and Connection(Mobile
Operators Service)
Roaming
Billing
Short numbers
System Integration
Information update
Statistics
Action Request
Campaign Results
Mobile Marketing Communication
Web Category (banner and ads in mobile internet)
Broadcast Category (Launches of current mobile
technology in mobile, TV and radio)
Narrowcast Category(mobile download, bluetooth
transmission)
Physical browsing category
Mobile Sales Promotion
Branded content category(entertainment ,
infotainment.. logo, ringtone etc)
Mobile Sponsored content category(news ,sports
score,jokes)
Mobile Direct marketing
Direct marketing refers to “direct communication
with carefully targeted individual customer to obtain
an immediate response and to cultivate lasting
customer relationships
EX-sms,mms,internet,e-mail
Mobile CRM
Customer service category(info on stocks
,appoinment etc)
Mobile commerce category(paying bills,brokerage
etc)
Market research(sms,mobile internet etc)
Mobile Community
B2B marketing
Integration with Customers