Professional Documents
Culture Documents
Leaders have -
ñ uision and direction
ͻEncouraging individuals, Creating team spirit
ͻExpressing acceptance of persons and their contribution
ͻCreating a Team
ͻGiving new information to the group, keeping them in the
picture
ͻReceiving information from group
ͻReconciling disagreements or getting others to explore
º
|eaders |ead People
Provide Direction
^
Communicate
^
Enable, Coach, Counsel, Provide Resources
^
Recognize Results and Reinforce Desired Behavior
^
Ñ ahi- |eaders still define roles and tasks, but seeks ideas and suggestions
from the follower. Decisions remain the leader's prerogative, but
communication is much more two-way.
Supp rti- |eaders pass day-to-day decisions, such as task allocation and
processes, to the follower. The leader facilitates and takes part in decisions,
but control is with the follower.
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Skill Set Clash
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ñ "
Ñ
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Ë abiityt raize detais
Ë Uiiess t pr vide supp rt
Ë Fear f mpetiti fr m f ers
Ë Lak f imaiati
Ë Sefishess
Ë Dis yaty
Ë mphasis f the auth rity ʹ a d eader
must ead the team by e urai
Leadership is...
B"L" Ñ
Baae
e pe r esses
Ñharateristis f Suessfu Leader
Listei (ad questi i skis
D
ͻ Effective managers establish a
system of values.
3/19/2011
Be a Met r
Not everyone can learn his /
her job from the first day.
Train your team members
wherever they are facing
problem
3/19/2011
Ô
"
When a member of staff
does a job well, make
sure you notice it, and
acknowledge her or him
for it. Don't let the
opportunity to praise a
piece of good work go
by.
ever, ever, humiiate ay e i
pubi
If you are annoyed with
someone on your team, or
they have done something
wrong, make sure you keep
your cool, especially in
public. If you humiliate
someone, he or she will
hold a grudge against you,
and their work will suffer
too.
3/19/2011
Criticize in a constructive manner
If you feel that an employee has
the potential to do much better at
his/her job, take them aside and
tell them how you feel. Sometimes,
the belief that a superior has in you
pushes you to achieve more.
Avoid last minute tasks
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3/19/2011
Ñ sider F i its
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t Set spiri Team G as
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U Leari fr m y ur mistakes
U D i y ur h me rk ad bei prepared
U Treati every e ith respet ad urtesy
U Shari the redit, taki the bame
U Stayi f used a ear visi ad setti eerizi
as
U Surr udi y ursef ith apabe pe pe
U Stayi ptimisti, eve i haei irumstaes
U v vi ad iudi thers
U Thiki systematiay
U Seeki ays t impr ve this, d this better, easier,
faster r m re e miay
U Ñarifyi as
U epi pe pe t reah their p tetia