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"A good bank is not only the financial heart of
the community, but also one with an
obligation of helping in every possible manner
to improve the economic conditions of the
common people"

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A BRIEF PROFILE
 founded by Shri Ammembal Subba Rao Pai , in July 1906, at Mangalore.

 Growth of Canara Bank was phenomenal, especially after nationalization in the

year 1969.

 Eighties was characterized by business diversification for the Bank.

 In June 2006, the Bank completed a century of operation in the Indian banking
industry.

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A BRIEF PROFILE (CONTD.)

 As at June 2010, the Bank has further expanded its domestic presence, with
3057 branches spread across all geographical segments.  

 2000 ATMs- one of the highest among nationalized banks- covering 732 centres,
2681 branches providing Internet and Mobile Banking (IMB) services and 2091
branches offering 'Anywhere Banking' services.

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CANARA BANK HAS SEVERAL FIRSTS TO ITS CREDIT. THESE INCLUDE:

 Launching of Inter-City ATM Network

 Obtaining ISO Certification for a Branch
 Articulation of ‘Good Banking’ – Bank’s Citizen Charter
 Commissioning of Exclusive Mahila Banking Branch
 Launching of Exclusive Subsidiary for IT Consultancy
 Issuing credit card for farmers
 Providing Agricultural Consultancy Services

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Founding Principles

 To remove Superstition and ignorance.

 To spread education among all to sub-serve the first principle.
 To transform the financial institution not only as the financial
heart of the community but the social heart as well.
 To assist the needy.
 To work with sense of service and dedication.
 To develop a concern for fellow human being and sensitivity to the
surroundings with a view to make changes/remove hardships and
sufferings.

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Vision

To emerge as a ‘Best Practices Bank’ by pursuing global benchmarks in

profitability, operational efficiency, asset quality, risk management and
expanding the global reach.

Mission

To provide quality banking services with enhanced customer orientation, higher

value creation for stakeholders and to continue as a responsive corporate social
citizen by effectively blending commercial pursuits with social banking.

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Received during 2008-09

 Conferred 'First Rank' in India's Best Banks awards under the

category 'Strength and Soundness' for 2006-07 by a survey
conducted by Ernst & Young.
 Best Performing Bank under Rural Employment Generation
Programme, (REGP) of Khadi and Village Industries Commission
(KVIC), in South Zone for the year 2007-08, instituted by the
Ministry of MSME, Government of India.
 Golden Peacock National Training Award 2008 for excellence in
training.

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Received during 2008-09 (contd.)

 Global HR excellence in Training, an award conferred by the Asia

Pacific HR Congress, the largest rendezvous of HR Professionals,
at its Employer Branding Talent Management Congress held on
22nd and 23rd August 2008, Delhi.
 Best Corporate Social Responsibility Practice Award, instituted by
BSE, NASSCOM and Times Foundation.
 The Bank won two Silver Corporate Collateral Awards for Best
Corporate Ad in the Print Media and Best Corporate Film on
Corporate Social Responsibility at the Public Relations Council of
India Awards 2009.

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Received during 2009-10

 Best Bank in South Zone Award for the year 2008-09 in respect of
lending under KVIC and PMEGP Schemes. The award was
handed over by Dr.Manmohan Singh, Hon’ble Prime Minister of
India.

 The Bank received the Credit Guarantee Approval Certificate

issued by CGTMSE from Shri Pranab Mukherjee, Hon’ble
Finance Minister of India.

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 E S
U R
F IG
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T S
C
FA

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BRANCHES

Metropolitian
Urban
Semi-Urban
Rural

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14
SHARE HOLDERS

0.8%
4.7% 1.4%
6.5%

13.5%

73.1%

Govt of India FIIs Insurance Companies Resident Individuals MFs Others

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CUSTOMERS

CUSTOMERS(M)
50

40

30

20

10

0
FY08 FY09 FY10 H1FY11

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17
 .
E S…
IC
R V
SE
E
TH

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Services

Saving and Deposits

Loans

Mutual Funds

Insurance

Card Services

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SAVINGS AND DEPOSITS

Saving Current
Bank Accoun
Account t

Tax
Fixed
Deposit Saver
Scheme

Kamadh Saral
enu Saving
Deposit Account

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LOANS

Educati Housi
on ng
Loan Loan
Canara
Mobile( Swarna
Vehicle Loan
)

Canara Canara
Pension Cash

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 O N
U TI
L
E VO
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STEP TOWARDS IT

▲ALPM (Advanced Ledger Posting Machine)

▲Bank 2000
▲Infosys
▲Standalone

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CORE BANKING SYSTEM

▲ S/W – FlexQ - Iflex Solutions

▲ H/W – IBM

▲ 700 Crore

▲ Centralized Server – Bangalore

▲ Backup Server – Mumbai

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CONT….
▲ Backup - Iflex

▲ Network – IBM
▲ Lease Line
▲ ISDN
MTNL

▲ NAP

▲ All the Branches are connected.

▲ It covers 90% of Bank’s total buisiness.

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 S
T M
A
IT H
W
N G
LI
EA
D

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ATM

▲ Divolt & NCR

▲ 5 Lakhs

▲ ATM maintenance – Outsourced – FSS

▲ 2017ATMS

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CONT….

A Lease Line
T Server
M

C
A Lease Line Lease Line
C Server O Server
T
M

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CONT….
▲ In site(180)

▲ Off site (745)

▲ FSS
▲ VSAT – Railway Station

▲ Prognosis

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CONT….

Unique for Card

banks number

Bank code

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 T
EN
E M
R T
P A
D E
IT
O F
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IT DEPARTMENT

ATM
Main.
Website Creating
Main. login

Testing
IT Internet
Banking

Networ
DBMS
k Main.

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TRAINING SYSTEM
▲ Bangalore School of Training – 1954

▲ 13 Regional Staff Training Colleges

▲ Training Institute – Gurgaon

▲IDRBT (Institute for Development and Research in Banking)
▲Oracle

▲ MCA & M Tech

▲ B Tech

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IDRBT
• Intellectual Property Rights
• Open Source Technologies Payment Systems,
• Security Technologies
• Cyber Crimes
• Information System Audit
• Data Warehousing and Data Mining
• Latest Innovations in Banking Technology
• Web Based Learning Technologies
• Software Engineering
• Corporate Intranet & E-Mail

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 T E
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 R E
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WORK CULTURE
▲ Work culture where family concept is practiced among the employees.

▲ Receptivity to new ideas

▲ Facilities which supports growth

▲ HRD Initiatives
▲Employee Suggestion Scheme
▲Staff Meeting
▲Study Circle

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FOREIGN BRANCHES
▲ Canara Bank London Branch

▲ Canara Bank Hong Kong Branch

▲ Canara Bank Shanghai Branch

▲ Canara Bank Sharjah Branch

▲ COMMERCIAL BANK OF INDIA LLC, Moscow (A joint venture with SBI)

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 IT
OF
C E
EN
L U
F
IN

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INFLUENCE OF IT TO THE BANK

▲ Centralized working

▲ Branch concept goes for the data compilation at Head Office

▲ Customer becomes customer of bank and not of a branch

▲ Any where service / any branch banking available to customer

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INFLUENCE OF IT TO THE BANK CONT..
▲ Centralized MIS

▲ Centralized control

▲ Change in operational areas such as change in rate of interest

etc. can be done at one place that avoids human errors in
different way at different locations

▲ Avoidance of repetitive work at each branch location

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INFLUENCE OF IT TO THE BANK CONT..
▲ Centralized audit possible

▲ Manpower at branch level gets reduced

▲ Branch becomes only service location and due to shedding

away of many of the work areas they can concentrate on
customer service

▲ Marketing, recovery, product innovation can be looked by Head

Office in more effective way

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INFLUENCE OF IT TO THE BANK CONT..

▲ Assessment of any deposit or loan scheme can be judged at

any moment for all branches and suitable modifications or
closure of scheme can be thought

▲ Introduction of new deposit or loan scheme can be launched

with all correct details at all branches at same time

▲ Centralized clearing at each city

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INFLUENCE OF IT TO THE BANK CONT..

▲ Mailing solution can reduce paper work and give faster

communication and decision

▲ Assessment / view of work at any work station on-line and live

▲ Measurement of quality and quantity of work of any employee

from central location

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 ? ?
ES
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QU

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 U
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