How to get

Marks in MIS?
Model answers of various questions asked in MIS Test
Que. Explain Transaction Processing
System with an example. {Unit 2} [4]
 Ans. Every organization has to perform many transaction in their routine
activities. For every activity there is some computer based solution
available. To provide accurate and timely solution with its proper record for
future uses is known as transaction processing system.
 Transaction are mainly observed by bottom level of managers. Due to every
transaction, some information is generated. These information are useful for
further references in of organization. Some times they may be in the form of
simple computer display or may be in hard copy.
 The TPS may be an online system or may be batch system.
 An online system is that, in which the transaction is processed and recorded
at the time of activity performed.
 While in batch system, first transactions are grouped together, and
processed in later stages.
 Example: Preparing of sale bill in some departmental store is an example of
TPS. Here at the time of sale, the transaction is being recorded in various
related files like customer master file, item master file, transaction
processing file etc. In this way all the transactions are recorded and these
generated information are useful for further decision makings.
Que. Explain OLAP with an example.
{Unit 2} [4]
 Ans. Online Analytical Processing is an analysis process performed
in organization where many departments work together to perform
some activity. As every organization has many departments, and
every department performs various activities to achieve organization
goal. To complete some specific task, all departments has to
perform some activities among their all available activities. In this
way, when all of them performs their own job, the task comes to an
successful end.
 Its an online analysis also. Because now a days whole organization
is closely related with centralized database. It provides internal
power to whole organization to work together. The querying process
is OLAP is also very strong. OLAP is also an flexible system so that
future updating can easily be accommodate.
 Model of OLAP:
 Example: The arrival of raw material in some organization is an
normal activity. All departments performs their specific task to
record the arrivals of raw material and process accordingly.
Que. Explain the various behavioral
factors of management organization.
{Unit 2} [3]
 Ans. Any organization is known as management
organization if,
 (i) it uses all the available resources like manpower,
machine, material, money, method or market in such a
way so that target can be achieved.
 (ii) there is clear separation between all the three levels
of managers like top level, middle level and bottom level,
and
 (iii) it constitutes the rules, policies, responsibility and
procedures decides for the organization.
 Various behaviour factors which impact the organization
is: decision styles, need for explanation, organizational
climates, organizational expectations, resistance to
change etc.
Que. According to Porter framework,
how is possible to attain above
average performance? {Unit 3} [3]
 Ans. According to Porter’s framework, four
generic strategies available to attain above
average performance. They are:
 Cost leadership i.e. cost must be maintained.
 Differentiation i.e. your product must be clearly
differentiate.
 Cost focus i.e. cost should be highlighted.
 Focused differentiation i.e. differentiation
should be highlighted.
Que. Explain the need of networking
organizational functions? {Unit 12} [3]
 Ans. Today the organization structures are redefined with the help of
computer network. All the computers of organization are connected to each
other with the help of powerful network interface devices to share the
hardware, software as well as data. A single hardware device can be shared
by more then one computer system at a time like printer, modem or cd
drive. It increases its uses and also very economic. Various software are
available with network, so that at a time a single application can be handled
with multiple computer as well as users. Most important is to share the
database. The database is centrally located in network and can be operated
by any of the network node. It also supported by strong query based
solutions i.e. any kind of users request for data can be sought out
immediately.
 Network can be classified in three ways according to distance:
 LAN : available with fast speed and almost error free communication
between nearby computers.
 MAN : available with average speed and less error communication between
average distance computers.
 WAN : available with low speed to communicate between large distance
between computers. Errors are comparable more.
Que. Explain the advantages and
disadvantage of extranet. {Unit 12}[3]
Ans. Extranet is a kind of private network established with the help of public
network internet, to communicate an organization with its trading partner
companies like suppliers, customers, advisors etc.
Advantages of Extranet:
(a) Increased productivity
(b) Reduced time to share information
(c) Improved communication between company and its trading partners
(d) Query solving
(e) Cost effective
(f) Round the clock availability
(g) Enhance collaboration etc.
Disadvantage of Extranet:
(a) Expensive to implement and maintain
(b) Security of data is a big concern
(c) Reduces personal contacts
Que. Explain what is meant by
switching and the types of switching?
{Unit 12} [4]
 Ans. Switching means to establishing connections
between any two nodes of network. This way the
information can be transfer between these two nodes
of the network. Switching Network is of following
types:
 Circuit Switching: In this type of switching, an end-
to-end transmission path is set between two nodes till
entire process. This connection can be establish on
demand and can be disconnect when needed. Type
of message can be voice or non-voice. The message
can deliver both the end same time at the same
instance of time. Example is Telephone network and
Telex network.
 Message Switching: In this type of switching, message is stored at one
end and transfer to another. At a time message can be sent to one direction
only. It generates the hard copy of the data. The quality of the data may
weak sometimes. It is not a real time event. Example is, Fax.
 Packet Switching: In packet switching, a lengthy block of data is divided into
small and fixed length bundles. Each bundle is of 128 bytes. The 128 bytes
is further divided into smaller parts as,
 * 16 bits start framing
 * 64 bits header, which includes message no., destination address,
source address, link and packet no.
 * 113 byes of text or original message
 * 16 bits end framing
 * 24 bits error control
[8 bits = 1 byte]
 these packets are reassembled at the receiving end.
 The examples of message switching are, ISDN, Frame Relay, SMDS and
ATM.
 Packet Switching: In this type of
switching, with the help of protocols, a
large quantity of data is divided into
smaller packets. Address of
destination is written on each of the
packet and transmitted. At the
receiving point all of them are collected
and clubbed together to get the original
data. In this way, larger quantity of
data is being transmitted.
Que. What is Intranet? How is it useful
to an organization? {Unit 12} [4]
 Ans. Intranet is a private computer network. Intranet uses internet
protocols and network conductivity to securely share part of an
organization’s information or operations with its employees. It is ABC Ltd.
restricted to employees of the organization throughout the (B.O.-1)
organization along with its branches and franchisees.
 General model of Intranet:
 Advantages of Intranet for an organization: ABC Ltd.
(H.O.)
 Increased productivity: Intranet can help users to locate and view
information faster and use applications relevant to their roles and ABC Ltd.
responsibilities. (B.O.-2)
 Reduces time: organizations can make more information available to
employees in less time.
 Improved communication: It serve as powerful tools for
communication within an organization, vertically and horizontally.
 Web publishing: It allows corporate knowledge to be maintained and
easily accessed throughout the company using web technologies.
 Business operations and management: It provides a platform for
developing and deploying applications to support business
operations and decisions across the inter-networked enterprise.
 Cost-effective
 Enhance collaboration between all authrozied users, teamwork is
enabled.
Que. – As per Porter, how performance
of an individual organization can be
improved? {Unit 3} [3]
Ans. To improve any company’s strength and capability, maintain it and protect
it against reproductions by other firms. The SMIS is concerned with uses of
IT to support and improve organizations competitive strategy.
 Performance of individual corporation is determined by the extent to which
they manage the following:
 The bargaining power of suppliers: Always tries to get an good deal with
your suppliers, so that cost can be reduced and controlled.
 The bargaining power of buyer: always tries to offer a good deal with your
buyer, so that their trust can be maintained.
 The threat of new entrants/competitors: Never ignore new competitor. It
may be harmful with your business because of his new ideas of business.
 The threat of substitute products: always maintain your stock available to
sell, so that any substitute produce does not find any chance to explore.
 Rivalry/competition among existing firms: Keep an eye on competitors
working and strategies and be prepare for their actions.
Que. – Explain how IT influences
organizations goal? {Unit 3} [4]
Ans. - Advantages of IT
* Speed, Accuracy, Storage, Communication, Conferencing etc.
* is to avoid disadvantages also
* Quickly used by all departments
* Focus of original task, with added advantages
* Establish Alliance
* Compatible with existing characteristics & advantages of Org.
Competitive Advantage
* Sustainable/Maintainable & Contestable/Challengeable
The notion is to make “IT Resource” compulsory
Implementation of IT does not forces to change structure of
organization
IT closely directed by Senior Executives of Org
Que.– Describe in brief about BPR
success factors. {Unit 4} [4]
Ans. Success of Business Process Re-engineering (BPR) depends upon
following factors:
 Top management sponsorship for money & guidance: The top level of
organization should taken responsibility for proper investment of money and
should provide better guidelines for BPR.
 Strategic alignment: During BPR, always concentrate upon business
processes, so that objective does not change
 Compelling business case of change: Minimum change per time should
be planned during BPR. As per expert’s opinion, changes should not be
above 20% per time.
 Proven methodology: The method selected for BPR must be proved.
 Effective Change Management: For managing changes, change manager
can be called
 Line ownership: Clear direction to all employees & responsibilities
 Re-engineering team composition: A separate, dedicated, experienced
and balanced team should work for BPR.
Que.– Write BPR principles in short.
{Unit 4} [3]
Ans. BPR principles are as follows:
 Focus on right process: select right process to be change.
 Voice of customer: always include customer benefit in BPR.
 Manage changes: Handle changes properly during BPR.
 Active participation: Every employee of org. should actively
participate in BPR.
 Target & performance measurement: Check whether changed
environment helps in target achievement or not.
 Integration: Properly link all the organizational departments.
 Flexibility: if required, changes can be made in future.
 Project management: whole project should be properly managed.
Que. – What are the different class
models required in business systems?
{Unit 2} [4]
 Ans. – Object Oriented systems in business is a collection of
various business objects which represents the behavior and data
structure. Or in other words we can say, a larger program is divided
into small parts for better working of the system. Each of the smaller
part has an object. To define each of the objects a class structure is
to be created.
 A complete business systems requires following class models from
three different perspective –
 Class Model – It indicate the static or basic structure of the objects
and their relationships with other business objects.
 State Model – It indicates the changes that takes place in the
objects with respect to time. It includes different flavored variable
and their impact on the process.
 Interaction Model – indicates how objects coordinates with other
objects to achieve business goals.
Que. short note on (i) DSS (ii) EIS
{Unit 2} [1.5+1.5]
 Ans.
 DSS - Decision Support System (DSS) is an interactive, flexible
computer based information system. It uses rules and models for
processing data to support various managerial levels, ranging from
top executives to managers, in their decision making: intelligence,
design, choice and implementation. A DSS is usually built to support
the solution of certain problem and does not replace the decision-
maker. As such, it is called a DSS application. It is user-friendly with
strong graphical capabilities.
 EIS – Executive Information system may be considered to be useful
at any level of management, specially at the middle level and bottom
level. It mainly revolves around the day to day activities of the
management but not in strategic decision. It is designed to establish
relationship between middle and bottom level managers. If number
of managers are more then EIS is essential.