Professional Documents
Culture Documents
and
SCOR Model
Suhas Rane
Director ( Planning & Admin.)
NMIMS University, Mumbai
ranesuhas@hotmail.com
98210 24029
• Profit
• Growth Rate
• Market Share
• Product Quality
• Time to Market
• Customer Satisfaction
•Perfect Order
•Demand Forecast Accuracy (DFA)
•Cash-to-Cash Cycle Time
•SCM Cost
• SCOR Model
– Cycle Time, Cost, Quality & Asset Metrics
• Logistics Scoreboard
– Financial, Productivity, Quality & Cycle Time
Performance
SCOR
• Supply Chain Operations Reference Model
• Developed by Supply Chain Council (SCC)
SCC
• Independent, not-for-profit corporation formed in 1996
• Started with 69 voluntary companies; now 1000+ members.
• Objective: To develop a standard supply-chain process
reference model enabling effective
communication among the SCM
partners, by
- Using standard terminology
- Using standard metrics to compare and
measure their performances
SCOR contains:
– Standard descriptions of management processes
– Relationships among the standard processes
– Standard metrics to measure process performance
– Management practices that produce best-in-class performance
Plan
Deliver Source Make Deliver Source Make Deliver Source Make Deliver Source
(Process Types)
Return Return
2
A company’s supply chain can be “configured-
Configuration to-order” at Level 2 from the core “process
Level categories.”
(Process
Categories)
Raw Direct
Supplier Material Purchasing Material
Supplier On Time Inventory Costs Costs
Ground
Quality Root Cause
Level Operational Effectiveness
Analysis
Surgical
Intervention
• Production Flexibility
– No. of days needed to absorb an unplanned 20% growth in
demand
Includes -
– Direct purchasing - Operating cost
– Manufacturing - Operating cost
– Transportation Cost
– Warehouse/ DC - Operating cost
– Inventory Holding cost
– Customer Service - Operating cost
1. Dell
2. Proctor & Gamble
3. IBM
4. Nokia
5. Toyota
6. J&J
7. Samsung
8. Wal-Mart
9. Tesco
10. Johnson Controls