Professional Documents
Culture Documents
Presentation flow
Introducing Cross Functional Team [CFT] Defining CFT CFT formation Introspection of CFT When? Purpose of existence Why? Working of CFT How? Advantages of CFT Inference & Conclusion
MSRSAS 2
Organizational Behavior
Aim
Effectiveness of the Cross Functional Team (CFT), as a tool for improved performance.
Objectives
Literature study on cross functional team. Understanding the necessity and working of CFT. Analyzing the effectiveness of CFT.
Organizational Behavior
MSRSAS
Group of people. [outside and within organization] Different functional departments. [from R&D to till after sales services depts.] Common goal. [A clear charter and purpose]
Organizational Behavior
MSRSAS
Definition
Cross functional team can be defined as a group of people with different functional expertise communicating, coordinating and operating across the organization towards an expected objective. The objective being the Achievable & noticeable end result.
Eg: Task forces, Committees..
Organizational Behavior
MSRSAS
Top Level
Tacticle Level
Operational Level
Introspection of CFT
When can a CFT be used?
Organizational Behavior
The Purpose/objective
Why CFT ? It can be formed with a purpose of Enhancement and expansion into new products/ services or new area. [widening the market] Specific to problem or any issue. [task oriented] Re-engineer / re-structuring the work process within the organization. The need for faster and precise decision on any issues.
Organizational Behavior MSRSAS 8
Working of CFT
How does CFT work ?
Scaling the work force and work into modules/tasks force. [Forming]
Organizational Behavior
Construction Engineer
Environmental Manager
TSB Functional Managers Team Member Construction Operations Engineer Construction Operations Engineer
Functional Team
Project Manager
Highway Designer
Team Member
Cross-Functional Team
Advantages of a CFT
Affects pattern of thinking. [positive team thinking] Better and faster solution to problems. Eliminates comparison and complacence. [everyone works on task] More enthusiasm in work. [work will be as natural as daily activity] Increased scope of learning. [knowledge is gained by each interaction on task]
MSRSAS 11
Organizational Behavior
Advantages of CFT
Contd..
Cross-functional skills help employees explore other avenues in performing task. [beat monotony at work] Provides better insight to the problem & in managing teams. [manager is benefited] Better control over the flow of execution of a project as the tasks are well distinguished. Dealing with different kinds of people and with different situations that are not common in normal terms. [maturity is seen, culture is developed and valued by all members]
MSRSAS 12
Organizational Behavior
Team work ensures not only that a job gets done but also that it gets done efficiently. Therefore, Successful team work can often make the difference between the profitable & the unprofitable operation of an organization. An effective work team tends to be informal & relaxed, with no obvious tensions. People are involved, interested & anxious to participate in solving work-related problems. An effective work group also clearly understands the goals & objectives. Thus, indeed the Cross Functional Team is an effective tool for improved performance.
MSRSAS 13
Organizational Behavior
Bibliography
Tata McGraw Hill, Organization Behavior, Steve L McShane, Radha R Sharma, Chapter 9, Foundation to team dynamics. Taxmanns, Principles of Management, Dr. Neeru Vasisth, Chapter 31, Organizational Development. http://www.1000ventures.com/business_guide/crosscuttings/crossfunctional_teams.html, retrieved on 5th April 2010
Organizational Behavior
Henry Ford
Thank you
Organizational Behavior MSRSAS 15