Civil Society Baseline Study 2011 - English Version FINAL SHORT

CONDTON8 N CVL 8OCETY
ORGANZATON8 {C8Os_
Serbia, 2011
Republic of Serbia
GOVERNMENT
Office for Cooperation with
Civil Society
This survey is made possible by the support of the
United States Agency for International Development
(USAID) under the "Civil Society Advocacy Initiative"
program, implemented by the Institute for Sustainable
Communities (ISC). Attitudes and opinions expressed
herein are those of the authors and do not necessarily
reflect the views of ISC, USAID or the United States
Government.
%e survey was conducted by Civic nitiatives wit support from te Office for
Cooperation wit Civil Society of te Government of Serbia
Republic of Serbia
GOVERNMENT
Office for Cooperation with
Civil Society
Conditions in CSO, 2011

2
0
0
9

p
s
o
s
8urvey Methodology
Realization:
Field survey was conducted in te period 24 July 30
September 2011
%arget Group:
Civil Society Organizations (CSOs) registered wit te
Business Register Agency (BRA) in 2010
%arget group
size:
13,375 CSOs
Sample size: 1,625 Civil Society Organizations
Sample type: Stratified random sample
Stratums:
Founding year and budget by Annual Balance Seet for
2010
Data collection
metod:
Face to face in CSOs premises. nterviews were
conducted by trained interviewers by means of
standardized questionnaire (average interview duration
65 minutes)
Survey venues:
67 municipalities in Serbia, 127 local community centers,
urban, periurban and rural areas
Statistical error:
2.43% for incidence occurences of 50%


2
0
0
9

p
s
o
s
4
Main Information and
Working Conditions

2
0
0
9

p
s
o
s
5
!rimary activity area: % CSOs that specified the given area as primary
25%
24%
18%
9%
8%
6%
4%
3%
2%
0.7%
0.2
0.4
Social services
Culture, media and recreation
Environment
Education and researces
Law, Advocacy and Politics
Business and professional associations, unions
Healt care
Development and Housing
nternational cooperation
Religion
Pilantropic mediators and volunteering promotion
Not classified
CiviI society organizations whose primary areas of activities are
sociaI services, cuIture/media/recreation and environmentaI
protection account for more than 65% of registered CSOs

2
0
0
9

p
s
o
s
6
CSO locations by geograpic region
The majority of CSOs are Iocated in Vojvodina (37%) and
BeIgrade (28%), whiIe the remaining CSOs are reIativeIy equaIIy
spread out across West, CentraI, East and Southeast Serbia
Vojvodina
37%
BeIgrade
28%
West S.
6%
CentraI S.
12%
Eastern S.
7%
SouthEast S.
10%

2
0
0
9

p
s
o
s
7
Founding year of associations (according to data given by associations)
The majority of CSOs, 59%, were estabIished after 2000, 15%
between 1990 and 2000, and 26% before 1990 (these primariIy
incIude CSOs providing sociaI services, professionaI associations
and CSOs engaged in environmentaI issues)
Do 1989
26%
1990 do 2000
15%
2001 do 2009
43%
2010 i 2011
16%

2
0
0
9

p
s
o
s
8
umber of active persons in an organization (managing board, staff & associates )
The number of active persons in CSOs ranges from up to 5
(34%); 6 to 10 (37%) persons, whiIe every fifth has up to 20
active persons and every tenth CSO has over 20 active persons
34
37
21
8
0 10 20 30 40
Up to 5
6 to 10
11 to 20
Over 20
%

2
0
0
9

p
s
o
s
9
%otal budget size of CSOs in 2010 (in Euros) based on data provided by CSOs
The budget size avaiIabIe to CSOs in 2010 varies more between
individuaI CSOs than between main areas they address. The
majority of CSOs in 2010 had a budget Iess than C 5,000, whiIe
every twentyeth had over C 100,000
8
28
28
18
12
5
0 5 10 15 20 25 30
No budget in 2010
up to 1000 EUR
1001 to 5000 EUR
5001 to 20000 EUR
20001 to 100000 EUR
over 100000 EUR
%

2
0
0
9

p
s
o
s
10
Do you have access to Internet in your organization?
One third of CSOs do not have access to Internet, which is in
Iine with the findings that one third of CSOs do not have a
computer/Iaptop in their organizations
Yes
64%
No
36%
66%
47%
60%
79%
80%
90%
34%
53%
40%
21%
20%
10%
No budget in 2010
Up to 1000
1001 to 5000
5001 to 20000
20001 to 100000
over 100000
Yes
No

2
0
0
9

p
s
o
s
11
Mission, Fields of Activity and
Activities

2
0
0
9

p
s
o
s
12
Does your organization have a defined organization's mission in writing and does
it have a strategic plan?
86
89
90
93
86
79
77
88
87
79
45
40
45
50
51
44
32
47
44
54
%otal Cult., media
& recr.
Edu. &
researc
Healt care Social
services
Environm. Devel. &
ousing
Law, adv. &
politics
Bus. & prof.
ass., unions
Not
classified
We have a defined mission We have a strategic pIan
The majority of CSOs have the organization's mission in writing,
whiIe, on average, Iess than haIf of them have a strategic pIan

2
0
0
9

p
s
o
s
13
Multiple answers
hat type of activities are mainly conducted in your organization?
7
15
15
21
27
28
33
49
50
15
22
22
Monitoring of laws, public policies and work of
institutions
Rendering material assistance
Lobbying/advocacy
Holding press conferences
Media campaigns
Conducting researces
Holding conferences and gaterings, round tables...
Printing brocures and publications
Networking and cooperation
Advising and rendering different professional services
Local community actions
Extrainstitutional education (seminars, trainings...)
On average, dominant types of activities in the CSO sector
invoIve educationaI activities and IocaI IeveI actions

2
0
0
9

p
s
o
s
On average, the number of submitted projects decreased;
aIso, the percentage of approved projects as compared to the
number of submitted projects was reduced in 2011 compared
to 2010

verage number of projects submitted
verage number of projects approved
Base: CSOs submitting projects (71% in 2010 and 65% in 2011)
Ratio between number of submitted and approved projects in 2010 and 2011

2
0
0
9

p
s
o
s
15
egal / Fiscal Regulations

2
0
0
9

p
s
o
s
16
Are you familiar with legal regulations referring to CSO (Civil Society
Organizations) sector?
22
25
20
25
20
23
16
14
34
12
30
30
30
25
28
37
21 25
24
34
48
45
50 50
52
40
63
61
41
54
%otal Cult., media
& recr.
Edu. &
researc
Healt care Social
services
Environm. Devel. &
ousing
Law, adv. &
politics
Bus. & prof.
ass., unions
Not
classified
I am famiIiar
with
reguIations
(fuIIy+mainIy)
Yes and no
I am not
famiIiar with
reguIations (at
aII+a IittIe)
bout one haIf of CSOs are not famiIiar or onIy partiaIIy famiIiar
with IegaI reguIations imposed on CiviI Society Organizations

2
0
0
9

p
s
o
s
17 17
Multiple answers
hat are you dissatisfied with, what do you think should be changed regarding legal
regulations?
36
35
39
31
33
44
49
34
29
20
2
8
32
27
52
31
18
26
19
23
21
27
12
4
9
6 6
7 7
6
%otal Cult., media
& recr.
Edu. &
researces
Healt care Social
services
Environm. Devel. &
ousing
Law, adv. &
politics
Bus. & prof
ass., unions
Not
classified
Tax poIicy
Law on ssociations
Other Iaws referring to CSO activities
Regarding IegaI reguIations, the main dissatisfaction in the
civic sector reIates to the tax poIicy imposed on CSOs

2
0
0
9

p
s
o
s
18
!olitical Context

2
0
0
9

p
s
o
s
19
In your opinion, is the present political climate in the country favourable for
development of the CSO sector?
43
45
48
38
40
49
39
42
44
38
35
35
26 46
34
33
30
31
41
46
22
21
26
16
26
18
32
27
15 16
%otal Cult., media &
recr.
Edu. & researc Healt care Social services Environm. Devel. & ousing Law, adv. &
politics
Bus. & prof .
ass., unions
Not classif ied
avourabIe
(very, mainIy)
Yes and no
UnfavourabIe
(very, mainIy)
More than 40% of CSOs rate the poIiticaI cIimate in the country
as unfavourabIe for the deveIopment of the CSO sector

2
0
0
9

p
s
o
s
20
ow would you evaluate cooperation of the present Government of the Republic
of Serbia with the CSO sector? (Marks range between 1 and 5)
33
37
34
34
26
34
31 31
46
27
45
43
44
45
46
46
44
52
35
58
22
20
22
19
28
19
24
17
18
13
%otal Cult., media
& recr.
Edu. &
researc
Healt care Social
services
Environm. Devel. &
ousing
Law, adv. &
politics
Bus. & prof.
ass., unions
Not
classified
avourabIe
(4,5)
3
UnfavourabIe
(1,2)
Cooperation between the Government of Serbia and CSOs
was evaIuated on average to be 3 on a scaIe of 1-5 (45%),
whiIe onIy 22% had a favorabIe remark

2
0
0
9

p
s
o
s
21
To what extent does the CSO sector have an impact on the State policy creation?
64
58
63
72
62 64 63
74
78
71
33
39
35
23
35
35
37
25
21
18
3 3
2
5
3
2 1 1
10
%otal Cult., media
& recr.
Edu. &
researc
Healt care Social
services
Environm. Devel. &
ousing
Law, adv. &
politics
Bus. & prof.
ass., unions
Not
classified
Too
much
To the
right
extent
Too IittIe
The majority of CSOs evaIuated the overaII impact of the sector
on the State's poIicy creation as insufficient/too IittIe (64%)

2
0
0
9

p
s
o
s
22
Cooperation Between Sectors
CSO Cooperation
Networking

2
0
0
9

p
s
o
s
23
ave you so far, in any way, cooperated with other Civil Society Organizations?
86 86
88
93
89
82 81
92
71
81
14 14
12
7
11
18 19
8
29
19
%otal Cult., media
& recr.
Edu. &
researc
Healt care Social
services
Environm. Devel. &
ousing
Law, adv. &
politics
Bus. & prof.
ass., unions
Not
classified
No
Yes
The majority of CSOs have cooperated with other CSOs

2
0
0
9

p
s
o
s
The majority of CSOs have cooperated with other CSOs
from their municipaIity (73%) and/or region in Serbia (54%);
however, as the territoriaI distance between CSOs
increases, cooperation diminishes
19
11
31
54
39
73
from your pIace from your region
within Serbia
from the broader
territory of Serbia
from the West
BaIkans region
from a broader
region outside EU
from EU
ave you cooperated on projects with other CSOs from...

2
0
0
9

p
s
o
s
25
Cooperation with the State

2
0
0
9

p
s
o
s
26
ow would you evaluate the attitude of the State towards the CSO sector?
39
41 40
48
31
40
35
45 50
44
22
18
22
18
28
21
32
16 17
15
19
17
17
14
21
15
17
25
21
21
7
5
5
7
7
5
6
8
11
5
16
19
12
14 15
22
16
4
9
15
%otal Cult., media
& recr.
Edu. &
researc
Healt care Social
services
Environm. Devel. &
ousing
Law, adv. &
politics
Bus. & prof.
ass., unions
Not
classified
I cannot evaIuate it
The State feeIs CSOs as rivaIs
The State recognizes the CSO sector as partners (uses their services)
The State supports deveIopment of CSO sector (provides funding...)
The State is uninterested and it underestimates the importance of the CSO sector
ttitude of the State towards the CSO sector is often evaIuated
as Iack of interest (39%), but the simiIar percentage beIieves that
the State has a positive attitude towards CSOs, either by
supporting their deveIopment (22%), or even by recognizing
CSOs as partners (19%)

2
0
0
9

p
s
o
s
27
In what way has that attitude changed in the past 3 years?
27
21
28
21
29
23
42 42
28
30
58
62
63
64
57
65
53
40
50 47
12
14
7
11
11
11
5
14
21
21
%otal Cult., media
& recr.
Edu. &
researc
Healt care Social
services
Environm. Devel. &
ousing
Law, adv. &
politics
Bus. & prof.
ass., unions
Not
classified
It has
changed
for worse
It remained
the same
It has
changed
for better
The majority of CSOs (58%) evaIuate that the attitude of the
State towards CSOs has not changed in the past 3 years;
however, among those who beIieve that there were changes a
Iarger percentage evaIuates that it was more for better (27%)
than for worse (12%)

2
0
0
9

p
s
o
s
28
!lease specify TREE priorities that the newly-formed Office of the Government of
the Republic of Serbia for Cooperation with Civil Society should focus on.
71
23
47
40
35
25
25
Improving IegaI, strategic and financiaI frameworks for deveIopment of civiI society enabIing environment
Encouraging cooperation between IocaI seIf-governments and CSOs
DeveIoping transparent mechanisms of communication and cooperation between Iine ministries and CSOs
Incentive fiscaI/tax reguIations
Supporting different initiatives by CSOs
Encouraging cooperation of CSOs with other stakehoIders
Informing about current EU programs
The majority of CSOs, 71%, specified as the priority of the newIy-
estabIished Office for Cooperation with CSOs the improvement of
IegaI, strategic and financiaI framework and CSOs working
environment

2
0
0
9

p
s
o
s
29
Cooperation with the Business
Sector

2
0
0
9

p
s
o
s
30
Base: %otal target population
ave you cooperated with the business sector so far?
61
59
61
68
65
55
61
59
68
62
39
41
39
32
35
45
39
41
32
38
%otal Cult., media
& recr.
Edu. &
researc
Healt care Social
services
Environm. Devel. &
ousing
Law, adv. &
politics
Bus. & prof.
ass., unions
Not
classified
No
Yes
The majority of CSOs, 61%, have cooperated with the business sector

2
0
0
9

p
s
o
s
31
Multiple answers; Base: Organizations tat cooperated wit te business sector (63% of te target population)
hat types of cooperation have you had with the business sector up to now ?
79
69
64
77
47
11
86
96
67
80
78
87
23
17
23
16
38
38
11
19
23
9
14
7
10
13
8
11
9
11
%otal Cult., media
& recr.
Edu. &
researc
Healt care Social
services
Environm. Devel. &
ousing
Law, adv. &
politics
Bus. & prof.
ass., unions
Not classified
Business sector in the roIe of a donor
ConsuIting services rendered by CSOs
Other
There have been mainIy onIy two types of cooperation between
CSOs and the business sector: In 79% of cooperation cases the
business sector pIayed the roIe of a donor, whiIe in 23% it was
about consuIting services provided by CSOs

2
0
0
9

p
s
o
s
32
Cooperation with Media

2
0
0
9

p
s
o
s
33
ave you had any type of cooperation or contact with media up to now?
89
95
87
97
87 87
78
94
77
79
11
5
13
3
13 13
22
6
23
21
%otal Cult., media
& recr.
Edu. &
researc
Healt care Social
services
Environm. Devel. &
ousing
Law, adv. &
politics
Bus. & prof.
ass., unions
Not
classified
No
Yes
OnIy 11% of CSOs did not cooperate or have contacts with
media

2
0
0
9

p
s
o
s
34
Base: Organizations tat ad any type of cooperation or contact wit media (90% of te target population)
Did you cooperate more easily with local or with major national media?
65 65
63
68
72
68
66
57
55
52
11
10
10
16
11
12
12
11 17
12
23
25
26
17 17
19
21
30
28
36
%otal Cult., media
& recr.
Edu. &
researc
Healt care Social
services
Environm. Devel. &
ousing
Law, adv. &
politics
Bus. & prof.
ass., unions
Not
classified
LocaI media Major media with nationaI coverage bout equaIIy
The majority of CSOs (65%) more easiIy cooperated with IocaI
media, whiIe every fourth CSO did it with the nationaI media

2
0
0
9

p
s
o
s
35
Attitude of the !ublic Towards
CSOs

2
0
0
9

p
s
o
s
36
ow would you evaluate the attitude of the environment in which you work
towards the CSO sector as a whole? Marks range from 1 to 5, like at school
16
14
22
20
13
11
20
24
14
24
46
42
44
36
47
48
48
48
61
37
38
45
34
45
40
41
32
27
25
40
%otal Cult., media
& recr.
Edu. &
researc
Healt care Social
services
Environm. Devel. &
ousing
Law, adv. &
politics
Bus. & prof.
ass., unions
Not
classified
!ositive
attitude
(marks
4+5)
3
Negative
attitude
(marks
1+2)
The attitude of the environment in which they work towards the
CSO sector as a whoIe is mainIy given a median mark (46%);
however, there are considerabIy more positive (38%) than
negative marks (16%)

2
0
0
9

p
s
o
s
37
as the attitude of the environment in which you work changed towards CSOs in
the past 3 years?
34 33 34
46
30
35
31
47
34
30
59
59
59
52
64
61
63
46
56
61
6
7
6
1
5
4
6
7
9
9
%otal Cult., media
& recr.
Edu. &
researc
Healt care Social
services
Environm. Devel. &
ousing
Law, adv. &
politics
Bus. & prof.
ass., unions
Not
classified
It is worse
It is the
same
It is better
CIose to 60% of CSOs evaIuate that in the past 3 years the
attitude of the environment towards the CSO sector has not
changed, whiIe 34% beIieve that it has changed for better

2
0
0
9

p
s
o
s
38
Does your organization have a strategy for public relations?
39
43
37
43
36
39
31
44
27
45
61
56
63
56
64
61
69
55
73
55
%otal Cult., media
& recr.
Edu. &
researc
Healt care Social
services
Environm. Devel. &
ousing
Law, adv. &
politics
Bus. & prof.
ass., unions
Not
classified
No
Yes
61% of CSOs do not have a pubIic reIations strategy

2
0
0
9

p
s
o
s
39
Financial Stability - Source of
Financing

2
0
0
9

p
s
o
s
40
!lease specify percentual share of the financing method of your organization in 2011
28 28
37
30
26
21
29
48
14
33
24
20
22
27
16
36
27
14
47
34
14
19
13
10
11
16
14
17
8
13 12
16
10
13
16
15
6
16
6
12
11
6
9
23
5
7
11
2
11
8 10
5
9
9
6 6
3
6 7
1 1
5
2
1 1 1 1
14
2
%otal Cult., media
& recr.
Edu. &
researc
Healt care Social
services
Environm. Devel. &
ousing
Law, adv. &
politics
Bus. & prof.
ass., unions
Not
classified
Gifts
VoIuntary contributions
We have generaI (institutionaI) support
SeIf-financing activities (business activities, rendering contract-based services)
We voIunteer
Memberships
We are financed on the basis of projects
On average, the Iargest percentuaI share originates from financing
based on projects (28%) and membership (24%), whiIe the
smaIIest originates from voIuntary contributions and gifts (10%);
however, variations between different areas are big

2
0
0
9

p
s
o
s
41
hat is the percentual share of each financing 8ource of your organization in 2011?
44 44 44
45
31
60
47
26
67
43
20
23
17
18
32
13
19
12
5
19
9
6
12 8
6
6
14
34
3
11
8 8 10
7
7
6
12
11
10
6
7
4
6
10
13
4
2
8 3
10
6
8
6
7
6 5
2
4
5
3 2
3
4
5 3 3
2 3
4
2 1 2 2 2
1
3
%otal Cult., media
& recr.
Edu. &
researc
Healt care Social
services
Environm. Devel. &
ousing
Law, adv. &
politics
Bus. & prof.
ass., unions
Not
classified
!rovinciaI Government
Citizens
Business sector (companies, firms)
Ministry
Domestic donor organizations
InternationaI donor organizations
LocaI administration
SeIf-financing (membership fees, providing services...)
On average, the Iargest percentuaI share originates from seIf-
financing (44%), financing by IocaI administration (20%) and
financing by internationaI donors (9%)

2
0
0
9

p
s
o
s
42
ow would you evaluate the present financial situation of your organization? Marks
range from 1 to 5, like at school
48
55
48 47
44
50
49
44
46
51
35
31
37 39
38
33
24 34
38
35
15
12
13
12
15 13
24
20
15
14
%otal Cult., media
& recr.
Edu. &
researc
Healt care Social
services
Environm. Devel. &
ousing
Law, adv. &
politics
Bus. & prof.
ass., unions
Not
classified
Good
(marks 4+5)
3
!oor
(marks 1+2)
48% of CSOs evaIuate the financiaI situation of their
organizations as poor, and onIy 15% as good

2
0
0
9

p
s
o
s
43
ave you provided funds for the work of your organization in ?
34
25
31
40
38
32
31
43 42
34
43
50
41
40
42
42
34
36
39
48
23
26
27
19 19
25
35
20
16
18
%otal Cult., media
& recr.
Edu. &
researc
Healt care Social
services
Environm. Devel. &
ousing
Law, adv. &
politics
Bus. & prof.
ass., unions
Not
classified
No, not at aII
OnIy for a
part of the
year, not for
the entire
year
Yes, for the
entire year
OnIy 34% of CSOs have provided for working funds for the
entire 2011, whiIe every fifth has not provided funds at aII
(according to data from June 2011)

2
0
0
9

p
s
o
s
44
ave you provided funds for the work of your organization in ?
6
3
7
5
11
5
4 3
9
13
9
13
14
13
12
12
25
22
10
79
87
76
80
76
82
84
70
68
90
%otal Cult., media
& recr.
Edu. &
researc
Healt care Social
services
Environm. Devel. &
ousing
Law, adv. &
politics
Bus. & prof.
ass., unions
Not
classified
No, not at
aII
OnIy for a
part of the
year, not
for the
entire year
Yes, for the
entire year
79% of CSOs have not provided working funds for 2012
(according to data from June 2011)

2
0
0
9

p
s
o
s
45
The Most Important !roblems
Regarding CSO Sustainability

2
0
0
9

p
s
o
s
46
In your opinion, how important are the following problems for sustainability of the
CSO sector in Serbia ?
78
82
64
56
59
62
72
55
73
64
Lack of support by te State
Undeveloped donorsip in te business sector
Witdrawal of international donors
nsufficient cooperation wit local autorities
Unstimulating legal regulation
Undeveloped donorsip wit individuals
Undevelopment of te CSO sector itself
nsufficient (undeveloped) cooperation between CSOs
Poor cooperation wit media
Negative attitude of te environment, citizens
% answers "important" (very important + important)
The majority of CSOs agreed that aII of the specified probIems
are important for CSO sustainabiIity, but the greatest importance
is given to the support by the State, undeveIoped donorship in
the business sector and withdrawaI of internationaI funders,
whiIe the Ieast importance is given to cooperation with media
and attitudes of the environment and citizens

2
0
0
9

p
s
o
s
47
ow, please, rank the same problems by priorities for your organization,
regardless of the general conditions in the CSO sector
8
4
8
10
32
30
29
13
24
23
21
29
24
26
16
11
19
14
9
18
18
14
13
15
9
14
11
13
13
12
15
14
10
16
10 10
5
15
7
10
8
9 9
10
6
15
5
6
9
4
11
8
6
8
9
7
24
8
10
9
6
12
5 4
6
14
%otal Cult., media
& recr.
Edu. &
researc
Healt care Social
services
Environm. Devel. &
ousing
Law, adv. &
politics
Bus. & prof.
ass., unions
Not
classified
Lack of support by the State
Insufficient cooperation with IocaI authorities
UndeveIoped donorship in the business sector
WithdrawaI of internationaI donors
UndeveIopment of the CSO sector itseIf
UnstimuIating IegaI reguIations
Negative attitude of citizens
Lack of support by the State is the most often specified priority
probIem for one's organization
Priority problem (rank 1)

Civil Society Baseline Study 2011 - English Version FINAL SHORT

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Civil Society Baseline Study 2011 - English Version FINAL SHORT

Uploaded by

Copyright:

Available Formats

CONDTON8 N CVL 8OCETY

You might also like