Professional Documents
Culture Documents
Figurehead / Symbol
Performs ceremonial roles (e.g. making
speeches, meeting important guests);
serves as model of desirable traits
Leader
Hires, trains, and motivates employees
Liaison
Establishes relationships inside and
outside the organization, outside his/her
vertical chain of command; builds a private
information system
Monitor
Keeping tabs on what’s going on
Disseminator
Transmits essential information
with subordinates, co-workers
Spokesperson
Speaks for the unit or department
Entrepreneur
Initiates; seeks to improve unit to
adapt it to changing conditions
Disturbance handler
Handles disagreements; reacts to
events beyond his/her foresight or
control: strike, bankruptcy of a
major customer, failure of a key
supplier)
Resource allocator
Decides how best to deploy the assets
of the organization, including human
assets and the manager’s own time
Negotiator
Responsible for all the variety of
decisions involved in dealing with other
individuals (e.g. difficult sales contract,
threat of a strike, staff grievances, etc.)