TL 120 Taking a Flight!

First Class premier service not usually offered on domestic flights located at the front of the aircraft

Business Class located at front of aircraft and similar to First class but not as elaborate

Economy/Coach Back of the Bus. All other fares are located here with narrower seats. Airfares in this section can differ greatly.

Check-in 1972

Security measures make long lineups inevitable at check-in

AC Express Check-in Kiosk

How do I use aircanada.com check-in?

Simply click on the "Web Check-in" link. Once you have identified yourself, you will be able to select a seat. When you have made your choices, a boarding pass is generated on your screen. Simply print it and take it to the airport. This boarding pass allows you to proceed through security and board the aircraft as usual.

Only bring liquids, gels and aerosols that are packaged in containers with a capacity of 100 ml / 100 grams (3.4 oz) or less, and ensure that the containers fit comfortably in one clear, closed and resealable plastic bag with a capacity of no more than 1 litre (1 quart). The approximate dimensions of a one litre/quart bag are 15 cm by 23 cm (6 in. by 9 in.) or 20 cm by 18 cm (8 in. by 7 in.). One bag per passenger is permitted.

Airport shops

Id rather relax in a lounge at the airport

Air Canadas Maple Leaf Lounges

Free if you are in First or Business class. Membership is $425.00 to $599.00 per year

Grab a bite for the flight. Does your flight offer the food selection you want? Start your trip off right by bringing onboard a delicious Made to Fly meal or snack from one of Toronto Pearsons many food outlets. Pick it up in the terminal and enjoy it on the plane. Choose the food you want. The options are endless from burgers to baked goods, from pizzas to pastas, from souvlaki to stir fries, the choice is yours. Whether you want exotic, indulgent, casual or comfort food, the restaurants and cafs at Toronto Pearson can satisfy any craving.

Carry-on made easy. Made to Fly meals and snacks are freshly prepared and packaged. A variety of convenient options is available for you to take on your flight.

I want to collect points with Air Canada

is Canadas premier loyalty marketing company, and among the top loyalty programs in North America
Aeroplan

The company has more than 5 million active members worldwide, almost 500,000 of whom reside outside of Canada

Aeroplan has affiliations with more than 60 corporate partners, representing more than 100 brands
Through Air Canadas membership in Star Alliance, Aeroplan members can redeem their miles on the networks 15,000 daily flights to 795 destinations in 139 countries

**click on picture to play video

Passengers and baggage passes through metal detector and xray machine

Checked baggage gets intense scanning as well

Boarding the aircraft

Dash 8

Airbus A340

SHORT HAUL usually small aircraft used for trips of 2,500 kms and less. Mostly commuter flights like Toronto/Montreal.

MEDIUM HAUL 3 to 6 hours in length. Toronto/Vancouver.

LONG HAUL Over 7 hours in length. International market Toronto/Hong Kong.

AC inflight magazine

**click on picture to play video

Airline Safety Card

Configuration:
The arrangement of seats on an aircraft

2 Boeing 767s with slightly different configurations

Bulkhead:
The wall or partition dividing the cabins Usually offers more legroom
Bulkhead

Skycot on Bulkhead

Meal in first class

Meal in economy class

Meal in Reality Class

Watch movies...

...play games

**click on picture to play video

Baggage Claim Area

**click on picture to play video

Airline Industry Governing Bodies and Organizations

Regulates the transportation industry and is responsible for all safety matters
Sets policies, regulations and standards to protect the safety, security and efficiency of Canadas rail, marine, road and air transportation systems Works in partnership with other federal, provincial, territorial and municipal departments and organizations, NAV CANADA and other members of the transportation industry

Provides and maintains air navigation services for the safe and efficient movement of air traffic throughout the country Private corporation that owns and operates Canadas civil air navigational systems

Provides air traffic control, flight information including weather briefings and all navigational support

FAA is the governing body in the United States

International Civil Aviation Organization (ICAO) regulates technical, legal and operational aspects of the airline industry worldwide

What is an airline??
An airline is an organization providing aviation services to passengers and/or cargo. It owns or leases airliners with which to supply these services and may form partnerships or alliances with other airlines for reasons of mutual benefit.

3 categories of airlines: Major: An airline that operates flights from one country to another country or long distance within its home country. More than 1 billion in revenue annually

National: Maintains schedules within one country exclusively and operates both long and short flights. Between 100 million and 1 billion in revenue annually

Regional/Commuter: limit their routes to short haul flights. Generally operates within a specific area of the country and uses turbo prop aircraft accommodating less than 100 passengers

Airlines can be licensed as scheduled carriers, charters or both

A scheduled airline flies regularly advertised flights on definite routes according to a published timetable

3 routes domestic, transborder and internationally

Polar Routes

Airlines can save over 3 hours and a ton of fuel flying the polar route New York to Hong Kong

Tony Jannus, right, poses in 1914 with prominent citizen George Gandy in first commercial passenger plane.

Mrs. A. L. Whitney, First Woman To Fly on a Scheduled Airline, 1914.

Flying at a height of only 15 feet Tampa Bay to St Petersburg

A charter airline arranges seasonal flights based on vacation packages

First introduced in the 1960s for organizations to be eligible for low cost tickets
Groups travelling together on the same flights were called affinity charters Affinity groups were members of an organization NOT formed for the purpose of travel IATA eventually dropped this restriction

Charters Pros and Cons Pros lower cost, greater convenience, non stop flights Cons will combine flights if not selling well, last minutes changes in times and dates, tend to cram as many seats in as possible

Safety in the Skies

If you are looking for perfect safety, you will do well to sit on a fence and watch the birds. - Wilber Wright

An accident survey of 2,147 aircraft accidents from 1950 through 2004 determined the causes to be as follows: 45%: Pilot error 33%: Undetermined 13%: Mechanical failure 7%: Weather 5%: Sabotage (bombs, hijackings, shoot-downs) 4%: Other human error (air traffic controller error, improper loading of aircraft, improper maintenance, fuel contamination, language miscommunication etc.) 1%: Other cause

Airline

Accidents/1,000,0 Fatal Accidents 00 takeoffs last 5 years

Continental Comair Southwest Midwest United American

3.4 2.1 2.6 12.6 5.7 4.1

1 1 1 0 0 0

The remains of a KLM 747 in Tenerife, Canary Islands in the worst aviation disaster in history, which killed a total of 583 people.

The KLM 747 collided with a Pan Am 747 after the captain of the KLM plane started his takeoff roll without clearance. (March 27, 1977)

Gimli Glider - Air Canada #143 crash lands at Gimli, Manitoba 1983

An amusing side-note to this story is that after AC Flight 143 had landed safely, a group of Air Canada mechanics were dispatched to drive down and begin effecting repair. They piled into a van with all their tools. They reportedly ran out of fuel enroute, finding themselves stranded somewhere in the backwoods of Manitoba

Pearson Airport Aug 02, 2005

AF A340 all 309 survive

According to the NTSB, there were 568 airline accidents from 1983 through 2000, 71 of which resulted in at least one fatality. In total - 51,207 occupants survived; 2,280 died.

US Air crashes into the Hudson River in New York City. All 155 pax and crew survive. Jan 2009

*click for movie

The Odds??
Your chances of being involved in an aircraft accident are about 1 in 11 million. On the other hand, your chances of being killed in an automobile accident are 1 in 5,000. Statistically, you are at far greater risk driving to the airport than getting on an airplane. However, the perception is that you have more control over your fate when you are in your car than as a passenger. Experience shows otherwise, considering that over 50,000 people are killed on the highways every year.

Homework:
Read How Airports Work

Watch Crash of the Century movie

1977