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DEFEAT THE COMPETITION BY UNDERSTANDING AND THEN EXCEEDING CUSTOMERS EXPECTATION SET STRETCHED GOALS CONSTANTLY MEASURE TO DEFECT IMPROVEMENT DELIVERY PRICE QUALITY--
CYCLE TIME- SIMPLIFY THE PROCESS COST - REDUCING COST THRO EFFICIENCY ENHANCEMENT DEFECTS- ELIMINATE VARIATION
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Effect of variation
Supplier Input Process Output Customer
Variation in input
Variation in process
Variation in output
Defects
To reduce cycle time- To crash critical time by eliminating non value added
processes/ steps( overhauling time reduction, to reduce bar to bar outage of the units)
Whats important to the customer? Whats important to the business/strategy What are the expectations Management direction CTXs Voice of the customer Historical data
What historical data is available? What is benchmark performance? What is the long & short term capability? What are the Xs and Ys
Define
QFD/House of Quality Customer surveys Is/is not analysis Process map Thought process map
Measure
Process map Thought process map Measurement System Evaluation Control Charts Capability DPU/RTY Mean Distribution
What is between/within? What data is available/practical? Is data variable or attribute? Information for product/process change
Analyze
Normal plots Histogram Fishbone Pareto Scatter plot SPC/control charts Rational subgrouping Hypothesis testing
Data
How will you know youve improved? Have the objectives been met? What is the response variable? What are the savings?
Design schematics Regression analysis Dot plot Sources of variation DoE How do you hold the gains? ANOVA Whats next? ANOG Where else can we apply this? Residual analysis Whats in the revised process map?
Improve
DoE Control charts Hypothesis testing
Control
Control charts Mistake proofing Document/instutionalized changes Audit Monitor performance metrics
Life is good!
FINDING CRITICAL TO QUALITY OF STATION VS EACH DEPARTMENTS DESIGNING OF PROCESS IMPROVEMENTS PROJECTS REVEWING THE PROJECTS AND FIND ACTION PLAN IMPLEMENTING IMPROVEMENTS AND MEASURING CAPABILTY CONTROL CHANGED PRACTICES AND MODIFICATION
B) UTILISATION OF STATISTICAL INFORMATION AND DESIGN A STATISTICAL MODEL OF OPTIMISATION C) APPLYING MODEL FOR PRACTICAL IMPLEMENTATION AND CONTROLLING CHANGE PHENOMENON SUBSEQUENTLY
Thanks