Slides for:

Arvind kumar PTU-3Rd sem

Definitions: Training- The process of teaching new employees the

basic skills they need to perform their jobs. It is one shot exercise. Education- Education is theoretical learning of concepts in classrooms. The purpose of education is to teach theoretical concepts and develop a sense of reasoning and judgment. Development- It is less skill oriented but stresses on knowledge, aimed at management people. Teaches nontechnical organizational functions.

Need of Training: Prepare new employees to perform tasks effectively, without wastages.
Prepare existing employees for promotion. To learn latest developments in job operations. Essential during lateral movement. Makes employees mobile and versatile.

Bridges gap between available and expected.

Help in gaining acceptance from peers.

Checklist to avoid Training Pitfalls: Attempting to teach too quickly

Trying to teach too much Viewing all trainees as the same Not providing time to practice providing a pat on the

back Not frightening the employees

Equation:
Training and development is any attempt to improve current or future employee performance by increasing an employees ability to perform through learning, usually by changing the employees attitude or increasing his or her skills and knowledge. The need for training and development is determined by the employees performance deficiency, computed as follows: Training and Development = Standard Performance Actual Performance

Benefits of Training
Organization: Higher Productivity Better Organizational Climate Less Supervision Prevent Manpower Obsolescence Economical Operations Prevent Industrial Accidents Improves Quality Greater Quality To fulfill Organizations Future Personnel Need standardization of Procedures

Benefits. Cont
Employees: Personal Growth Development of New Skills Higher Earning Capacity Help Adjust with changing Technology Increased Safety Confidence

Areas of training: Knowledge

Technical Skills Social Skills Techniques

Types of Training:

Skill Training Refresher Training Cross functional Training Team Training Creativity Training- Breaking away, generate new ideas, delaying judgment. Diversity Training Literacy Training

Training Process: Determining Training Needs

Identifying Training Objectives- orientation, problem solving, innovation
Selecting training methods-On the Job ,Off the Job

Conducting Training Evaluation of Training Program.

On the Job
Job Instruction Training (JIT)
Coaching Mentoring Job rotation Apprenticeship Training Committee Assignments
Career function
Sponsorship Exposure & Visibility Coaching Protection

Psychological functions
Role modeling Acceptance & confirmation Counseling Friendship

Off - the Job

Vestibule Training
Role Playing Lecture Methods Discussion Approach Programmed Instruction

Methods of Evaluation
Questionnaires
Tests Interviews Studies Human Resource Factors Cost Benefit Analysis Feedback